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How to fix Netflix Code UI 103?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Netflix error code ui 103 indicates that the Netflix app on your device is not up to date. To fix this, you need to update the app to the latest version.

You are here because you have a question about:

  • netflix error code ui 103
  • netflix code ui 103

1. Try restarting your device and then opening Netflix again

  1. Open the Netflix app on your device.
  2. Tap on the menu button in the top-left corner of the screen.
  3. Select "Settings."
  4. Under "General," tap on "Restart."
  5. After your device has restarted, open the Netflix app again.
  6. Check that the "Netflix Code UI 103" error has been fixed.

2. Update the Netflix app to the latest version

  1. Open the Netflix app on your device
  2. In the top left corner, tap the three lines in a row that says "Settings".
  3. Under "General", tap "Update App".
  4. If prompted, tap "Yes, update now".
  5. The app will update and you'll be prompted to re-enter your password. Tap "OK".
  6. If prompted, tap "Restart Now".
  7. When the app has restarted, tap "Login" in the top left corner.
  8. In the login screen, enter your password and tap "Log In".
  9. If prompted, tap "Install New App".
  10. In the Install New App screen, tap "Netflix" and select "Install".
  11. The Netflix app will install and you'll be prompted to re-enter your password. Tap "OK".
  12. When the app has installed, tap "Home" in the top left corner and select "Netflix".
  13. The Netflix app will open and you'll be prompted to re-enter your password. Tap "OK".
  14. You're now updated to the latest version of the Netflix app!

3. Check your internet connection and make sure it is stable

  1. Open your internet browser and go to the website http://www.speedtest.net/.
  2. Use the provided tools to measure your download and upload speed.
  3. If you find that your download speed is significantly slower than your upload speed, your internet connection may be unstable and need to be fixed.

If the answers above didn't work then you should also try:

  1. Try clearing the Netflix app data and cache.
  2. Contact Netflix customer support.