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How to fix the Netflix error code c7111 1931 404?

Published on April 11th, 2022

Netflix error code c7111 1931 404 is a problem with the Netflix account. This error code happens when the account is not properly set up or when the account is not valid.

Other common searches for this error include:

  • netflix error code c7111-1931-404
  • netflix error code m7111 1931
  • netflix error code c7111 1931 404

1. Check your internet connection and try again

-Go to "Settings" on your device -Select "Network and Internet" -Under "Network", select "Check internet connection" -If the error code is "C7111 1931 404", try the following: -Select "Reset network and internet settings" from the "Settings" menu -Under "Reset network and internet settings", select "Restore settings to their original defaults" -Select "Yes" to confirm

2. Try another browser or device

Step 1: If you're using a computer, open the Netflix website. Step 2: If you're using a mobile device, open the Netflix app and sign in. Step 3: If you're using a TV, open the Netflix app and sign in. Step 4: If you're using a streaming device, open the Netflix app and sign in. Step 5: If you're using a game console, open the Netflix app and sign in. Step 6: If you're using a smart TV, open the Netflix app and sign in. Step 7: If you're using a streaming device, sign out and sign in again. Step 8: If you're using a computer, open the Netflix website in a different browser. Step 9: If you're using a mobile device, open the Netflix app in a different browser. Step 10: If you're using a TV, open the Netflix app in a different browser. Step 11: If you're using a streaming device, open the Netflix app in a different browser. Step 12: If you're using a game console, open the Netflix app in a different browser. Step 13: If you're using a smart TV, open the Netflix app in a different browser. Step 14: If you're still having problems, try using a different device or browser.

3. Restart your browser or device

  1. Open your web browser and navigate to https://support.netflix.com/en/kb/articles/8237
  2. Click on the “Get Help” button and select the language you are reading.
  3. Select the operating system and browser you are using and click on the “Get Help” button.
  4. Provide your Netflix account email and password and select the issue you are experiencing.
  5. Click on the “Submit” button and a support specialist will contact you to help fix the issue.

4. Delete cookies and temporary internet files

  1. Open your web browser and go to netflix.com.
  2. On the main page of the Netflix website, click on the three lines in the top-right corner of the screen.
  3. On the page that opens, click on the three lines in the top-left corner of the screen.
  4. In the "Cookies and other web resources" section, click on the three lines in the top-right corner of the screen.
  5. In the "Remove cookies and other web resources" section, click on the three lines in the top-right corner of the screen.
  6. In the "Delete temporary internet files" section, click on the three lines in the top-right corner of the screen.
  7. Click on the "Remove" button in the top-right corner of the screen.
  8. Restart your computer if prompted to do so.

If the answers above didn't work then you should also try:

  1. Check your date and time settings.
  2. Check for browser or device updates.
  3. Try a different Netflix region.
  4. Contact Netflix customer service.