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How to fix Netflix error code M7111-1957-205002?

Published on April 14th, 2022

Netflix error code m7111-1957-205002 is a browser-specific error that occurs when trying to stream Netflix content. The error indicates that the browser is not compatible with the current Netflix player or that the player has been disabled. This error code can also occur if cookies are not enabled in the browser.

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1. Restart your computer and Netflix app

Restart your computer and Netflix app:

  1. On your computer, open the Windows 10 Start Menu.
  2. In the Search box, type "shutdown" and press Enter.
  3. On the Shut Down screen, click Restart.
  4. Click on the button to select your language and click on Restart.
  5. When your computer restarts, go to the Netflix app and sign in.
  6. Click on the menu icon in the top-left corner and select "Settings."
  7. Under "General," click on "Restart."
  8. Under "Shutdown settings," click on "Restart now."
  9. Click on the button to restart your Netflix app.
  10. When your computer restarts, sign in to Netflix and try to watch a movie.

2. Update your Netflix app

  1. Launch the Netflix app on your device
  2. Tap on the three lines in the top-left corner of the main screen
  3. Select "Settings" from the menu that appears
  4. Under "General", tap on "Update App"
  5. Enter your password if you have it set up
  6. Tap on "Yes" to continue
  7. Once the update is complete, tap on "OK"
  8. If you see the "Netflix Error Code M7111-1957-205002" message, please follow these instructions to resolve the issue:
  • Reset your Netflix account by following the steps below:
  • Open the Netflix app on your device
  • Tap on the three lines in the top-left corner of the main screen
  • Select "Account" from the menu that appears
  • Tap on "My Account"
  • Under the "General" section, tap on "Reset Password"
  • Enter your new password twice and tap on "Reset"
  • Tap on "Yes" to continue
  • After the reset process is complete, sign in to your Netflix account and try streaming again If the above steps do not resolve the issue, please reach out to customer support for further assistance.

3. Clear your cookies and cache

  1. Open your internet browser and navigate to Netflix.com.
  2. On the home screen, click on the menu button (three lines in a row), and then click on "Settings."
  3. In the "Settings" page, click on the "Cookies and Cache" button.
  4. In the "Cookies and Cache" page, click on the "Clear Cookies and Cache" button.
  5. Click on the "Close" button to finish clearing your cookies and cache.

4. Disable your VPN or proxy

  1. Open your web browser and navigate to the Netflix website.
  2. On the home screen, click on the menu button (three lines in a row) and select "Settings."
  3. Under "General," select "Advanced."
  4. In the "Proxy" section, select "No Proxy."
  5. Click on "OK."
  6. Restart your web browser.
  7. Attempt to watch a movie on Netflix. If the error persists, please contact customer service.