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How to fix Netflix error code U7381-1204?

Published on April 11th, 2022

There are a few reasons why the Netflix error code u7381-1204 may pop up. One reason is that the Netflix server may be down or experiencing some technical difficulties. Another reason could be that the device you are using to access Netflix is not compatible with the service. Additionally, this error code could also indicate that your Netflix account has been cancelled or is no longer in good standing.

You are here because you have a question about:

  • error code: u7381-1204
  • netflix error code u7381-1204

1. Restart your device

  1. Open the Settings app on your device.
  2. Tap on System.
  3. Tap on Advanced.
  4. Tap on Restart.
  5. Tap on Yes when asked if you want to restart your device.
  6. Your device will restart and you will be prompted to enter your password to continue.
  7. After your device has restarted, you will be brought back to the Settings app.
  8. Tap on System again.
  9. Tap on Advanced.
  10. Tap on Restart.
  11. Tap on Yes when asked if you want to restart your device.
  12. After your device has restarted, you will be brought back to the main screen.
  13. Tap on Netflix.
  14. Tap on the three lines in the top left corner.
  15. Tap on Error code.
  16. Tap on U7381-1204.
  17. Tap on Fix.
  18. After your device has restarted, you will be prompted to enter your password again.
  19. You will now be able to watch your Netflix content as normal.

2. Check your internet connection

  1. Open your internet browser and type in "netstat -an"
  2. Once the internet connection is open, type in "netstat -an | less"
  3. Look for any errors that may be causing your netflix error code u7381-1204.
  4. If you find any errors, try to fix them by following the instructions that are provided.

3. Update your Netflix app

  1. Launch the Netflix app on your device.
  2. Tap on the three lines in the top left corner of the screen.
  3. Select Settings.
  4. Tap on the Profile option.
  5. Tap on the Updates option.
  6. If you are using a Wi-Fi connection, select the Update Now button.
  7. If you are using a cellular connection, select the Update Later button.
  8. Enter your Netflix account password.
  9. Select one of the available updates.
  10. If you are using a cellular connection, you will be prompted to select a network.
  11. Tap on the Update Now button.
  12. The update will begin and you will be notified when it is complete.
  13. If you are using a Wi-Fi connection, the update will begin and you will be notified when it is complete.
  14. If you are using a cellular connection, the update will begin and you will be notified when it is complete.
  15. You will then be able to sign in to your Netflix account and enjoy the updated app.

4. Clear your app data

  1. Open the "Settings" app on your device.
  2. Under "General," tap "Storage."
  3. Tap "Clear App Data."
  4. Enter your Netflix account email address and password.
  5. Tap " Clear Data ."
  6. Tap " OK " to confirm the deletion.

5. Contact Netflix customer service

The first step is to open the Netflix website on your device and sign in. Next, click on the "Help" menu item in the top left corner of the screen. On the "Help" page, click on "Contact Us." On the "Contact Us" page, fill in the required information and click on the "Send" button. Netflix will send you an email with a link to a "Contact Us" form on their website. You will need to provide your account ID, the error code that you received, and your device's serial number. Netflix will then contact you to resolve the issue.