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How do you fix Netflix error M7361?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Netflix Error code m7363 happens when the Netflix app on your device is unable to connect to the Netflix servers. This can happen for a variety of reasons, including:

-The Netflix servers may be down or experiencing high traffic.

-Your device may be having trouble connecting to the internet.

-There may be a problem with the Netflix app on your device.

If you see the error code m7363, try restarting your device and then opening the Netflix app again. If the problem persists, you may need to contact Netflix customer support for further assistance.

Users typically search for a solution by asking about:

  • error code: m7363-1260
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1. Restart your device

  1. Open the Settings app on your device.
  2. Tap on System.
  3. Tap on Restart.
  4. Tap on Yes when prompted.
  5. Your device will restart and you will be back on the home screen.

2. Update your Netflix app

  1. Open your Netflix app on your device
  2. Tap on the three lines in the top left corner
  3. Select Settings
  4. Under General, tap on App Update
  5. If there is an update available, you will be prompted to install it
  6. Once the update is installed, your Netflix app will restart
  7. If you are still experiencing issues after the update, please contact Netflix support

3. Check your internet connection

1.Open an internet browser and log in to your Netflix account. 2.Click on the three lines in the top left corner of the screen. 3.Select "Settings." 4.Under "Connection," select "Check Internet Connection." 5.If your internet connection is working, the "Connection Status" will say "Good." If it is not working, the "Connection Status" will say "Not Good." 6.If your internet connection is not working, there may be a problem with your network or with your Netflix account. In this case, you will need to contact your network administrator or Netflix support to get your internet connection fixed.

4. Delete and reinstall the Netflix app

  1. Launch the Netflix app on your device.
  2. Tap on the three lines in the top left corner of the screen.
  3. Select Settings.
  4. Tap on App Manager.
  5. Select the Netflix app and then tap on the Remove button.
  6. Tap on the Install button.
  7. Enter your Netflix account credentials and then tap on the Finish button.
  8. Tap on the OK button.
  9. Launch the Netflix app on your device.
  10. Tap on the three lines in the top left corner of the screen.
  11. Select Settings.
  12. Tap on App Manager.
  13. Select the Netflix app and then tap on the Reinstall button.
  14. Enter your Netflix account credentials and then tap on the Finish button.
  15. Tap on the OK button.

Still not working? maybe try one of these options:

  1. Contact Netflix customer support