How to fix the PS4 error code NW-31253-4?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The NW-31253-4 error code is a network error that occurs when a PS4 attempts to connect to a Wi-Fi network. This error can be caused by a number of factors, including incorrect network settings, interference from other devices on the network, or a problem with the router or modem. To fix this error, try restarting your PS4 and router, and check your network settings to make sure they are correct. If the problem persists, you may need to contact your ISP for assistance.

Other common searches for this error include:

  • error code nw-31253-4
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1. Update your network driver

  1. Right-click the network adapter that you want to update and click Properties.
  2. Click the Driver tab.
  3. Click Update Driver.
  4. In the Search for Driver window, type nw-31253-4 and click Search.
  5. If the driver is found, click Install.
  6. When the driver is installed, click OK.
  7. Restart the computer.

2. Update your router firmware

  1. Locate the firmware file for your router and download it to your computer.
  2. Exit all open applications and connect your router to your computer with the supplied USB cable.
  3. Double-click on the firmware file to open it.
  4. Scroll down to the "setup" section and click on the "Upgrade" button.
  5. Follow the on-screen instructions to complete the firmware upgrade.
  6. After the firmware upgrade is complete, disconnect your router from your computer and reboot it.
  7. Test your router connectivity to ensure that the upgrade was successful.

3. Change your DNS settings

The steps to Change your DNS settings in order to fix nw-31253-4 are as follows:

  1. Open your web browser and enter the following address into the address bar: www.google.com
  2. On the left-hand side of the screen, click on the “Settings” button.
  3. On the “General” tab, click on the “DNS” button.
  4. On the “DNS” screen, enter the following information into the “Primary DNS” and “Secondary DNS” fields: Primary DNS: Secondary DNS:

4. Check for interference from other devices

  1. Remove any devices that may be causing interference from the network. This could include cordless phones, microwaves, and other wireless devices.
  2. Check the frequency range of the network card. Make sure that the network card is operating in the frequency range that is specified in the device's documentation.
  3. Check the signal strength of the network card. Make sure that the signal strength is strong enough to transmit data over the network.
  4. Check the cables that are connecting the network card to the computer. Make sure that the cables are strong and properly installed.
  5. If the network card is connected to the computer via a cable, check the cable. Make sure that the cable is properly connected and not damaged.
  6. If the network card is connected to the computer via a wireless connection, check the antenna. Make sure that the antenna is properly installed and is not damaged.

5. Check your security software

1.Go to the software's website and open the support document. 2.Scroll down to the "Diagnostic and Repair Tools" section. 3.Click on the "Check for Updates" button. 4.If there are any new updates available, the software will download and install them. 5.Once the updates are installed, click on the "Check for Security Updates" button. 6.If there are any new security updates available, the software will download and install them.