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How do I fix the error code R37KPRMM?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The OfferUp error code r37kprmm is a result of an invalid input. This can happen when a user tries to access a certain feature or setting within the app that does not exist. It is also possible that the user has entered their information incorrectly.

1. Check your internet connection

In order to check your internet connection, you will need to open your internet browser and access a website that will test your connection. If you are using an internet service that is provided by your cable or telephone company, you can try to test your connection by opening a web browser and typing in the website address that is provided by your service. If you are using an internet service that is provided by a third-party, such as an internet service provider (ISP), you will need to check the website that provides the service for instructions on how to test your connection. If you are still experiencing an offerup error code r37kprmm, you may need to contact the provider of your internet service to ask for help resolving the issue.

2. Try again later

  1. On the main screen, tap on the three lines in the top left corner
  2. Under "Settings," tap on "General."
  3. Under "General," tap on "Restore settings."
  4. Enter your offerup password and tap on "Restore."
  5. If you're prompted to enter your provider details, do so and tap on "OK."
  6. Tap on the three lines in the top left corner again to return to the main screen.
  7. Tap on "Accounts."
  8. Under "Accounts," tap on the name of the account you were trying to log in to.
  9. If you're prompted to enter your password again, do so and tap on "OK."
  10. If you're not prompted to enter your password, tap on "Log in."
  11. If you're still not prompted to enter your password, tap on "Forgot your password?"
  12. If you're prompted to enter your email address, do so and tap on "OK."
  13. If you're not prompted to enter your email address, tap on "Log in."
  14. If you're still not prompted to enter your email address, tap on "Forgot your email address?"
  15. If you're still not prompted to enter your email address, tap on "Try again later."

3. Clear the OfferUp app cache

  1. From your device's Home screen, open the Settings app
  2. Navigate to General
  3. Under "Application management," tap on OfferUp
  4. Tap on the Clear Cache button
  5. Confirm your choice by tapping on the Clear Cache button again
  6. Restart your device if prompted to do so

4. Contact OfferUp support

  1. Go to OfferUp support page
  2. Enter offerup error code r37kprmm in the search bar
  3. Select the relevant help section
  4. Follow the instructions provided