Oops! Something went wrong is an error code that can occur for a variety of reasons. Typically, it indicates that there is a problem with the website or app that you are trying to use. This can be caused by a number of things, including a bad connection, an issue with the website or app itself, or a problem with your device.
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1. Restart the computer
- Restart your computer.
- If your computer starts up successfully, press F8 to open the Advanced Boot Options menu.
- Use the arrow keys to highlight the Safe Mode with Networking option and press ENTER.
- Use the arrow keys to select the option to start in Safe Mode with Networking and press ENTER.
- Use the arrow keys to select the option to install the latest driver for your network adapter and press ENTER.
- Use the arrow keys to select the option to continue with the restart and press ENTER.
- After the computer restarts, press F10 to open the Advanced Boot Options menu again.
- Use the arrow keys to highlight the Safe Mode with Command Prompt option and press ENTER.
- Use the arrow keys to select the option to start in Safe Mode with Command Prompt and press ENTER.
- At the Command Prompt, type bcdedit /set {current} safebootnetworking on and press ENTER.
2. Check for updates
- Launch Windows Update.
- Search for updates and install any that are recommended.
- Check for updates again and install any that have been updated.
- If there are any more updates, install them.
- Restart your computer.
3. Run a virus scan
- Open your antivirus software and select the "Scan" tab.
- Select the "Scan for viruses" option.
- Select the type of scan you would like to run.
- Click the "Start" button to begin the scan.
- When the scan is complete, click the "Finish" button to close the antivirus software.
- If there are any viruses found, follow the instructions provided by your antivirus software to remove them.
4. Go to the manufacturer's website
- Visit the manufacturer's website.
- On the homepage, click on "Support."
- On the "Support" page, click on "Contact Us."
- On the "Contact Us" page, enter your details and select "Submit a Request."
- On the "Submit a Request" page, select "Technical Support."
- On the "Technical Support" page, select "Cannot Connect to Website."
- On the "Cannot Connect to Website" page, select "Contact Us."
- On the "Contact Us" page, select "Submit a Request."
- On the "Submit a Request" page, select "Technical Support."
- On the "Technical Support" page, select "Issue with Website."
- On the "Issue with Website" page, select "Repair."
- On the "Repair" page, select "I'm experiencing an issue with my website. What can I do?"
- On the "I'm experiencing an issue with my website. What can I do?" page, select "Contact Us."
- On the "Contact Us" page, select "Submit a Request."
- On the "Submit a Request" page, select "Technical Support."
- On the "Technical Support" page, select "Email Address."
- On the "Email Address" page, enter your email address and select "Submit."
- On the "Submit" page, select "Thank You."
If the answers above didn't work then you should also try:
- Check the event viewer.
- Contact customer support.