The origin error code 9:5 is a error code that appears when trying to connect to a server. This error code occurs when the client is unable to connect to the server due to a firewall or router issue.
1. Check your internet connection and try again
- Go to Network and Internet and click on "Check your internet connection."
- If the internet is not working, you will see a message that says "Your internet connection is not working."
- Click on "Try again."
- If the problem still persists, you may need to contact your ISP or visit a customer service center.
2. Check if your Origin client is up to date
- Navigate to the Origin client home page and click on the "Update" button.
- Origin will automatically check for updates and notify you if there are any available.
- If there are any available updates, Origin will prompt you to install them.
- After the updates are installed, Origin will restart and you will be ready to continue using the Origin client.
3. Restart your Origin client
To restart your Origin client:
- Open Origin.
- In the top left corner of the window, click the "Origin" logo.
- In the "Origin" window, click the "Preferences" button.
- In the "Origin" window, click the "Restart" button.
- Origin will restart and correct the origin error code.
4. Delete the Origin cache files
- Under the Origin menu, select "Settings."
- Under the "General" tab, select the "Cache" option.
- Under the "Cache" tab, select the "Origin" option.
- Under the "Origin" option, select the "Delete Cache Files" button.
- Select the "Yes, delete all Origin cache files" button.
- Click the "OK" button to confirm the deletion.
5. Reinstall Origin
- Open Origin and sign in.
- Click on "Origin" in the top left corner.
- Select "Origin Install" from the menu on the left.
- Select your operating system from the drop-down box.
- Click on "Origin Install" to begin the installation process.
- Origin will ask you to select your language and region. Select the language and region that best matches your computer.
- Origin will then ask you to provide your login information.
- Origin will then ask you to provide your installation media. If you have not installed Origin before, Origin will ask you to install the Origin client.
- After Origin has installed the necessary files, it will ask you to restart your computer.
- After your computer has restarted, Origin will be ready to use.