There are a few reasons why someone might see the Google Play Store error 920. The most common reason is because the person is trying to download or update an app from the Play Store while they're on a metered or unmetered network. If the app is larger than 100MB, then the Play Store will only allow the download or update to take place on a Wi-Fi network.
Another reason why the error 920 might pop up is because there's an issue with the Google Play Store app itself. This can happen if the app is outdated, or if there's some sort of corruption within the app's files. In this case, the best course of action is to uninstall the app and then reinstall it from the Play Store.
Lastly, the error 920 can also occur if there are problems with the Google account that's being used. This might be due to a recent password change, or if the account has been locked for some reason. In this case, the person will need to sign into their account again in order to resolve the issue.
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1. Check your internet connection and try again
- Verify that your internet connection is working by checking your internet speed.
- Try connecting to the Play Store again.
- If the problem persists, try resetting your device to its factory settings.
2. Clear the Google Play Store cache and data
Step 1: Open the Google Play Store on your device. Step 2: Tap on the three lines in the top left corner. Step 3: Select Settings. Step 4: Under General, tap on Clear Cache and Clear Data. Step 5: Tap on OK.
3. Uninstall and reinstall the Google Play Store app
- Launch the Google Play Store app on your device
- Tap on the three lines in the top left corner of the screen
- Select "Apps" from the menu that appears
- Tap on the "Uninstall" button on the top right of the screen
- Tap on the " reinstall " button on the bottom right of the screen
- Enter your Google Play Store account details and tap on the "install" button
- The Google Play Store app will now be reinstalled on your device
Some users might also have success with the following opitons:
- Restart your device and try again
- Check for any Android system updates that may be available
- Factory reset your device