How do I fix QuickBooks Error Codes?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

QuickBooks error codes are numerical codes that are used to identify various types of errors that can occur when using the QuickBooks software. These codes are typically displayed when an error occurs, and can be used by QuickBooks support staff to help diagnose and resolve the issue.

There are a variety of different QuickBooks error codes, each representing a different type of error. Some of the most common QuickBooks error codes include:

  • QB Error Code 6177: This error code typically indicates that the QuickBooks file you are trying to open is damaged or corrupt.

  • QB Error Code 6189: This error code indicates that QuickBooks is unable to access the company file.

  • QB Error Code 6190: This error code indicates that the company file is not compatible with the version of QuickBooks you are using.

  • QB Error Code 6150: This error code indicates that the QuickBooks license file is damaged or corrupt.

If you encounter any of these QuickBooks error codes, it is recommended that you contact QuickBooks support for assistance. QuickBooks support staff will be able to help you resolve the issue so that you can continue using QuickBooks without any further problems.

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1. Update QuickBooks to the latest release

To update QuickBooks, first open the program and click on the “Help” tab. Then, click on “QuickBooks Update”. On the next screen, you will be prompted to select the version of QuickBooks to update. Click on “Select a version” and then select the latest release. After selecting the version, you will be prompted to select the areas of QuickBooks to update. Click on “Select areas to update” and then choose the areas that you want to update. After selecting the areas, you will be prompted to select the files that you want to update. Click on “Select files to update” and then select the files that you want to update. After selecting the files, you will be prompted to confirm the update. Click on “Update” and then wait for the update to finish. If the update fails, you can try to update QuickBooks again.

2. Run the QuickBooks File Doctor

  1. Open the QuickBooks File Doctor app.
  2. Select the QuickBooks file you want to fix.
  3. Click on the “Fix” button.
  4. The File Doctor will scan the file and find the error codes.
  5. You will be given a list of the error codes and a solution for each.
  6. If you need help fixing the code, you can click on the “More Information” button to view more detailed instructions.

3. Restore a backup of your QuickBooks file

  1. Make a copy of your QuickBooks file to a safe location.
  2. Open QuickBooks and locate the backup you created in step 1.
  3. In QuickBooks, select File > Restore.
  4. In the Restore dialog box, select the backup file you copied in step 1.
  5. In the Select Destination Location dialog box, select a location for the restored QuickBooks file.
  6. In the Options dialog box, select the options you want to apply to the restored QuickBooks file.
  7. Click Restore.

4. Contact QuickBooks support

In order to contact QuickBooks support, you will need to open the QuickBooks customer support window by clicking on the "QuickBooks" icon on the desktop and selecting "QuickBooks Customer Support." You will be asked to enter your product registration number and your customer support number. If you do not have either of these numbers, you can find them on your QuickBooks product documentation or on the QuickBooks support website. Once you have entered your information, you will be taken to the QuickBooks support window. This window will list all of the error codes that you may be experiencing. You can use the error codes to help you troubleshoot your issue. If you cannot solve your problem using the error codes, you can contact QuickBooks support via telephone or online chat.