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How to Fix Remote Desktop Error Code 0x104?

Published on April 10th, 2022

The remote desktop error code 0x104 is a connection error that can occur when trying to connect to a remote desktop. This error can happen for a number of reasons, such as if the remote desktop is not turned on, or if the user does not have permission to access the remote desktop. This error can also occur if the network connection between the user and the remote desktop is not working properly.

Other common searches for this error include:

  • error code 0x104
  • remote desktop error code 0x104

1. Check that the Remote Desktop service is running on the remote computer

  1. Launch the "netstat -an" command to view Active Network Connections on the remote computer.
  2. If the "Remote Desktop" service is not running, verify that the service is started by using the "net start Remote Desktop" command.
  3. If the "Remote Desktop" service is not running, verify that the TCP/IP port is open on the remote computer.
  4. If the "Remote Desktop" service is not running, verify that the firewall is not blocking the service.
  5. If the "Remote Desktop" service is not running, verify that the RDP protocol is enabled on the remote computer.

2. Make sure that you are using the correct IP address or DNS name for the remote computer

  1. Open the "Network and Sharing Center" by going to the "Control Panel" and selecting "Network and Sharing Center."
  2. In the "Network and Sharing Center," click on "Change Adapter Settings."
  3. In the "Change Adapter Settings" dialog box, click on the "View" tab, and then click on the "Details" button.
  4. In the "Details" dialog box, under the "Local Area Connection" category, double-click on the "Ethernet" device.
  5. In the "Ethernet" device's "Connection Properties" dialog box, click on the "Properties" button.
  6. In the "Properties" dialog box for the "Ethernet" device, under the "General" category, click on the "IP Address" tab.
  7. In the "IP Address" tab, under the "Default Gateway" category, click on the "Advanced" button.
  8. In the "Advanced" dialog box, under the "Default Gateway" category, click on the "IP Address" button.
  9. In the "IP Address" dialog box, under the "Default Gateway" category, type the IP address or DNS name of the remote computer into the "IP Address" field, and then click on the "OK" button.
  10. Close the "Properties" dialog box for the "Ethernet" device.
  11. Restart the computer.

3. If you are using a VPN connection, make sure that the VPN connection is active and working properly

To fix remote desktop error code 0x104, you will need to make sure that your VPN connection is active and working properly. To do this, you will need to:

  1. Open the Windows 10 Start Menu.

  2. Click on the "Settings" icon.

  3. Click on the "Network and Internet" icon.

  4. Click on the "VPN" icon.

  5. If your VPN connection is active and working properly, you will see a green "Connected" icon next to it.

  6. If you do not see a "Connected" icon next to your VPN connection, then you will need to activate your VPN connection before you can fix remote desktop error code 0x104. To do this, you will need to:

  7. Open the Windows 10 "Control Panel" icon.

  8. Click on the "Network and Internet" icon.

  9. Click on the "VPN" icon.

  10. If your VPN connection is activated and working properly, you will see a green "Connected" icon next to it.

  11. If you do not see a "Connected" icon next to your VPN connection, then you will need to activate your VPN connection before you can fix remote desktop error code 0x104. To do this, you will need to:

  12. Open the Windows 10 "Control Panel" icon.

  13. Click on the "Network and Internet" icon.

  14. Click on the "Network and Sharing Center" icon.

  15. Right-click on the "VPN" connection that you want to activate and select "Activate".

  16. After your VPN connection has been activated, you will see a "Connected" icon next to it. Now that your VPN connection is activated and working properly, you can fix remote desktop error code 0x104.

4. Try restarting the remote computer

  1. Restart the remote computer by pressing the power button and then pressing the reset button.
  2. In the remote desktop client, click on the "Restart" button.
  3. In the "Restart Options" dialog box, select the "Shutdown" option.
  4. After the remote computer has restarted, open the remote desktop client and try to connect to it again.

5. Try restarting your computer

1.Press Windows key + R and type "cmd" 2.In the command prompt, type "shutdown -r" and press Enter 3.Reboot your computer

Still not working? maybe try one of these options:

  1. Check your Remote Desktop connection settings and make sure they are correct.
  2. Check your firewall settings and make sure that they are not blocking the Remote Desktop port (3389).
  3. Try using a different Remote Desktop client.
  4. If the problem persists, contact your network administrator or the IT department of your company.