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How to fix RH-01 error on Google Play?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The rh-01 error code generally indicates that there is a problem with the Google Play Store app on your Android device. This could be caused by a number of things, including a corrupt or outdated version of the app, a problem with the cache or data, or a conflict with another app.

In some cases, uninstalling and then reinstalling the app can fix the problem. You can also try clearing the cache and data for the app, or resetting your device to factory settings. If the problem persists, you may need to contact Google support for further assistance.

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1. Clear the Google Play Store cache and data

  1. Open the Google Play Store app on your device.
  2. Tap the three lines in the top left corner.
  3. Select Settings.
  4. Under "General," tap Clear Cache.
  5. Under "Data," tap Clear Data.
  6. Tap OK.
  7. Restart your device.

2. Restart the device

Restart your device. If the rh-01 error still persists, try the following:

  1. Remove any third-party apps that may be clogging up the device.
  2. Clear the cache and data of your device.
  3. Restore your device to its factory settings.
  4. Reinstall Google Play on your device.

3. Uninstall and reinstall the Google Play Store app

If you are experiencing the rh-01 error when trying to install or update the Google Play Store app, follow these steps:

  1. Open the Settings app on your device.

  2. Under App & notifications, scroll down to Google Play Store and tap on it.

  3. Under the Google Play Store heading, tap on the Uninstall button.

  4. Tap on the Uninstall button again to confirm.

  5. Open the Google Play Store app on yourdevice and tap on the Install button.

  6. Tap on the Install button again to confirm.

  7. Enter your Google Play Store account credentials and tap on the Next button.

  8. Tap on the Install button once again to confirm.

  9. If you are prompted to reboot your device, tap on the Reboot button and then tap on the Yes button.

  10. Once your device has rebooted, the Google Play Store app should be installed. If you are still experiencing the rh-01 error, you can try to reinstall the Google Play Store app. To do this, follow these steps:

  11. Open the Google Play Store app on your device.

  12. Tap on the Menu button and then tap on the Install button.

  13. Tap on the Install button again to confirm.

  14. Enter your Google Play Store account credentials and tap on the Next button.

  15. Tap on the Install button once again to confirm.

  16. If you are prompted to reboot your device, tap on the Reboot button and then tap on the Yes button.

  17. Once your device has rebooted, the Google Play Store app should be reinstalled.

4. Check for a software update

  1. Open the Google Play Store app on your device
  2. Search for "Google Play"
  3. Tap the "Updates" tab
  4. Tap the "Check for updates" button
  5. If there are any updates available, they will be listed in the "Available updates" section. Tap the "Update" button to download and install them.
  6. After the updates are installed, search for "rh-01" and tap the "Update" button to fix the error.

5. Factory reset the device

  1. If the device is not already connected to the internet, connect to it now.
  2. From the Home screen, tap Settings.
  3. Under General, tap Reset.
  4. Tap Erase Everything.
  5. Enter your PIN or password.
  6. Tap Erase.
  7. Tap Yes when prompted to confirm.