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How do I fix an error message on my Samsung washer?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Samsung washer d5 error message indicates that there is a problem with the door sensor. This error code happens when the door sensor is not functioning properly or when there is something blocking the door from closing properly.

Users typically search for a solution by asking about:

  • samsung d5 error code
  • samsung washer d5 error message

1. Check the drain hose and make sure it is not kinked or blocked

  1. Open the front of the washer and locate the drain hose.
  2. Check the drain hose for any kinks or obstructions. If there are any, use a pipe cleaner or a plunger to clear the obstruction.
  3. Reconnect the drain hose to the washer.
  4. Close the front of the washer and test the washer by filling it with water and turning it on. If the washer does not drain, the drain hose may be blocked or kinked.

2. Clean the drain filter

  1. Check if the drain filter is clogged. If it is, unplug the washer and remove the drain filter. If the drain filter is not clogged, rinse it with warm water and let it dry.
  2. Inspect the mesh screen. If it is scored or broken, replace the screen.
  3. Inspect the drain pipe for blockages. If there are any, clear them using a plunger.
  4. Replace the drain filter if needed. Plug the washer back in and test it for leaks.

3. Clean the spin tub

  1. Turn off the Samsung washer and disconnect the water supply.
  2. Remove the front panel of the Samsung washer.
  3. Clean all the filters on the spin tub using a vacuum cleaner.
  4. Remove all the debris and dirt from the spin tub using a cloth or a vacuum cleaner.
  5. Add new water to the spin tub and reconnect the water supply.
  6. Turn on the Samsung washer.
  7. Check if the error message has disappeared.

4. Check the supply hoses and make sure they are not kinked or blocked

  1. Open the Samsung Washer D5 front panel.
  2. Look for the supply hoses.
  3. If the supply hoses are kinked or blocked, fix the issue by unkinking or unblocking the supply hoses.
  4. Close the Samsung Washer D5 front panel.

Some users might also have success with the following opitons:

  1. Clean the washer's fill valves.
  2. Manually release the door lock.