How to fix Twitch error 5000?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error #5000 is a Twitch error code that typically occurs when there is a problem with the server or the network. This error code can also occur if there is a problem with the Twitch website or app.

Other common searches for this error include:

  • error code #5000 twitch
  • twitch error #5000

1. Check your internet connection

  1. Open twitch and click on the three lines in the top left corner.
  2. Click on "Settings."
  3. Under "General," click on "Connection."
  4. Select "Test connection."
  5. If you see the message "Unable to connect to the Twitch servers," click on "Fix."
  6. If you still see the error message, click on "Reset."
  7. If the error still persists, contact Twitch support.

2. Restart your computer

This is going to depend on what operating system you are using, but generally speaking you will need to press the "power" button to turn off your computer, wait a few seconds until it goes into a power-saving mode, and then press the "restart" button.

3. Close and reopen your browser

  1. Open your browser and go to https://www.twitch.tv/
  2. Click on the three lines in the top right corner of the window and select "Settings."
  3. On the "General" tab, click on "Browser History."
  4. On the "Browser History" page, scroll down to the "Recently Closed Browsers" section and click on the "Close" button next to the browser name that you're trying to reopen.
  5. If you're still having trouble fixing your Twitch error #5000, try restarting your computer.

If you didn't find success with an option above, then try:

  1. Clear your browser's cache and cookies
  2. Update your browser
  3. Try using a different browser
  4. Disable any browser extensions or add-ons
  5. Try using a different internet connection
  6. Contact Twitch Support