How to fix vanguard Error Code 0x00001338?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Vanguard Error Code 0x00001338 is a problem that can occur when trying to launch the game. This can happen for a number of reasons, but the most common cause is that your computer does not meet the minimum system requirements to run the game. Another possibility is that your graphics card is not compatible with the game. This error can also occur if there is a problem with your Windows installation.

You are here because you have a question about:

  • error code 0x00001338
  • vanguard error code 0x00001338

1. Try restarting your computer and opening Vanguard again

  1. Close Vanguard and any other programs that you may have open.
  2. Restart your computer.
  3. Once your computer starts up, try opening Vanguard again. If Vanguard still does not work, please contact support.

2. Check for updates to Vanguard and install any that are available

  1. Open Vanguard and click on "Help" in the top left corner.
  2. Click on "Check for Updates."
  3. If there are any updates available, Vanguard will show a message indicating that updates are available. Click on "Update Now."
  4. Vanguard will download and install the updates. After the updates are installed, Vanguard will restart.
  5. If you have any questions or problems updating Vanguard, please contact Vanguard customer service.

3. Run Vanguard as an administrator

To fix vanguard error code 0x00001338, the administrator must open the Vanguard software, click on the "Tools" menu, click on the "Options" menu, and then click on the "General" tab. The administrator must click on the "Error Codes" button, and then click on the "0x00001338" button. The administrator must click on the "Fix" button, and then click on the "OK" button.

4. Disable any security software that may be interfering with Vanguard

Step 1: Access the Vanguard software installation folder. Step 2: Open the “bin” folder. Step 3: Open the “config” folder. Step 4: Open the “security” folder. Step 5: Locate and disable any security software that may be interfering with Vanguard. Step 6: Restart Vanguard and check for any errors.

5. Contact Vanguard support for further assistance

  1. Login to your account at vanguard.com.
  2. Under the “Account & Settings” menu, select “Help & Support.”
  3. On the “Help & Support” page, under the “Support” tab, select “Contact Us.”
  4. On the “Contact Us” page, enter your vanguard login information and select “Submit.”
  5. A representative from Vanguard will contact you to assist with resolving your issue.