How do I fix WAM errors in Outlook?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

When you try to synchronize your Microsoft Outlook email account with a Microsoft Exchange Server account, you may receive the following error message: "Synchronization of some Outlook items failed. To try to synchronize again, restart Outlook." This error is often caused by incorrect account settings or an outdated email profile. If you continue to receive this error, it is recommended that you contact your email administrator for assistance.

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1. Check for updates to Outlook

  1. Click the gear icon in the upper right corner.
  2. Click the Update Options button.
  3. In the Update Options window, click the Check for Updates button.
  4. In the Check for Updates window, click the Update button.
  5. In the Update window, accept the update if it is offered and click the OK button.
  6. If the update is not offered, click the Cancel button.
  7. Close the Update Options window.

2. Run the Outlook Repair tool

  1. Open the Outlook Repair tool.
  2. Select the Outlook folder.
  3. Select the Issues you want to fix.
  4. Select the Fix option.
  5. Follow the on-screen instructions.

3. Try using Outlook in Safe Mode

  1. Boot your computer into Safe Mode. To do this, restart your computer and press the F8 key repeatedly when the computer starts up.
  2. At the Advanced Boot Options screen, select Safe Mode and press Enter.
  3. In Outlook, click the File tab and then click Options.
  4. Click the Advanced button and then click the Safe Mode button.
  5. In the Safe Mode Options dialog box, make sure that all the options are selected and then click OK.
  6. In Outlook, click the File tab and then click Save As.
  7. In the File Save As dialog box, type outlook.exe in the File name box and then click Save.
  8. In Outlook, click the File tab and then click Exit.
  9. Restart your computer.

4. Disable your firewall or antivirus software

  1. Open your web browser and go to the Microsoft website
  2. On the Microsoft website, click on the “Windows 10” logo in the top left corner
  3. Under the “Settings” heading, click on the “Security and privacy” heading
  4. On the “Security and privacy” page, under the “Firewall and antivirus” heading, click on the “Disable” button
  5. Confirm that you want to disable the firewall and antivirus software, and then click on the “Disable” button again
  6. Restart your computer
  7. After restarting your computer, check to see if the firewall and antivirus software have been disabled
  8. If the firewall and antivirus software have been disabled, you will no longer have to worry about getting wamerrors outlook.

If the answers above didn't work then you should also try:

  1. Check your internet connection
  2. Try restarting your computer
  3. Clear your Outlook cache
  4. Recreate your Outlook profile