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How to fix Windows 10 installation error 8007002c-4000d?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

This error code indicates that the Windows 10 installation process has failed. There are a number of possible reasons for this, including corrupt or missing files, incorrect settings, or incompatible hardware. In some cases, it may be necessary to restart the computer or reinstall Windows 10.

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1. Check for updates and install any available updates

  1. Open the "Windows Update" app on your computer.
  2. If the "Windows Update" app is not installed, click on the "Windows Update" icon on your desktop.
  3. Click on the "Check for updates" button.
  4. If the "Windows Update" app is installed, click on the "Check for updates" button.
  5. Click on the "Install updates" button.
  6. If the "Install updates" button is not displayed, click on the "Install updates" button in the lower-left corner of the "Windows Update" app.
  7. If the "Install updates" button is displayed, click on the "Install updates" button.
  8. Click on the "Accept all updates" button.
  9. After the "Windows Update" app has finished installing the updates, click on the "OK" button.

2. Run the Windows 10 Media Creation Tool

  1. Launch the Windows 10 Media Creation Tool by clicking the Start button and typing "Media Creation Tool" in the search box.
  2. Click the "Create an installation media" link on the main page.
  3. Follow the on-screen instructions to create a bootable USB drive or DVD.
  4. When the Media Creation Tool has finished creating the media, insert it into a PC and boot from it.
  5. Select the language and edition of Windows 10 that you want to install, and click Next.
  6. Select your geographical location, and click Next.
  7. Click the "Create installation media for another device" link to create installation media for a device that doesn't have Windows 10 installed.
  8. Follow the on-screen instructions to create the media.
  9. When the Media Creation Tool has finished creating the media, insert it into the device that you want to install Windows 10 on and boot from it.
  10. Click the "Install Windows" button to install Windows 10.
  11. When the installation process has finished, click the "Finish" button to restart the computer.

3. Perform a clean install of Windows 10

  1. Purchase a media creation tool like Windows 10 ISO Creator or Windows 10 USB Drive Creator.
  2. Create a bootable Windows 10 USB drive using the media creation tool.
  3. Boot the computer from the Windows 10 USB drive.
  4. Choose to install Windows 10.
  5. Follow the on-screen instructions to install Windows 10.
  6. After the installation is complete, choose to restart the computer.
  7. When the computer restarts, choose to open the Windows 10 Settings app.
  8. Click on Update & security.
  9. Click on Recovery.
  10. Choose to install the latest recovery options.
  11. Click on Advanced options.
  12. Click on Restore your computer to start the Windows 10 recovery process.
  13. Follow the on-screen instructions to complete the Windows 10 recovery process.
  14. After the Windows 10 recovery process is complete, choose to restart the computer.
  15. Choose to open the Windows 10 Settings app.
  16. Click on Update & security.
  17. Click on Restore your computer.
  18. Follow the on-screen instructions to complete the Windows 10 restore process.