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How to fix Xbox error code 0x801901f7?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The xbox error code 0x801901f7 is a connectivity error that can occur when the Xbox One console is unable to connect to the Xbox Live service. This can happen for a variety of reasons, including network outages, server maintenance, or simply a problem with the Xbox One itself. When this error occurs, it will typically prevent the user from accessing any online features of the console, including games, apps, and social features. In some cases, it may also prevent the user from signing into their account.

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  • xbox one error code 0x801901f7
  • xbox error code 0x801901f7

1. Restart your Xbox and try again

  1. On your Xbox, sign in to your account.
  2. Press the Xbox button to open the guide.
  3. Select Settings.
  4. Select System.
  5. Select Restart Xbox.
  6. Select Yes to restart your Xbox.

2. Check for updates for your Xbox and your games

First, make sure your Xbox is connected to the internet. Next, open the Xbox app and select "My Games & Apps." Scroll down and select "System." On the "System" page, under "Update Status," you'll see if any updates are available for your Xbox. If there are updates available, you'll be prompted to install them. If there are no updates available, you can either wait or try to fix the Xbox error code 0x801901f7 yourself.

3. Delete any temporary files that may be causing the issue

  1. On your Xbox, go to "Settings" and select "System".
  2. Under "System Information", select "Storage".
  3. On the "Storage" tab, select "Temporary Files".
  4. On the "Temporary Files" tab, select any files that you want to delete.
  5. Press the "Delete" button.
  6. If you are asked to confirm the deletion, press the "Yes" button.
  7. After the files have been deleted, press the "Restart" button to restart your Xbox.

4. Try connecting to Xbox Live using a different network

  1. Verify that the Xbox is properly connected to the network and has an active internet connection.
  2. Verify that the Xbox is on the same network as the router.
  3. Verify that the Xbox is using the correct network address.
  4. Verify that the Xbox is using the correct DNS server.
  5. Verify that the Xbox is using the correct TCP/IP settings.
  6. Verify that the Xbox is using the correct security settings.
  7. Verify that the Xbox is using the correct ports.
  8. Verify that the Xbox is using the correct authentication settings.
  9. Verify that the Xbox is connected to the correct console port.
  10. Verify that the Xbox is using the correct power supply.

5. Run the Xbox Live Connection Test to check your network settings

  1. Open the Xbox Live Connection Test.
  2. Select your region and language.
  3. Click Connect.
  4. If the test is successful, the network connection status will be "Success." If the test is unsuccessful, the network connection status will be "Error."
  5. Verify the network settings by performing a speed test. If the speed test is successful, the network settings are likely correct. If the speed test is unsuccessful, the network settings may need to be corrected.

If the answers above didn't work then you should also try:

  1. Contact Xbox Support.