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How do I fix the Xbox error code 80151015?

Published on April 13th, 2022

The xbox error code 80151015 is a networking error that can happen for a variety of reasons. One common reason is that the console's IP address has changed and the network settings have not been updated to reflect this. Another possibility is that there is a problem with the network connection itself, such as a loose cable or a problem with the router.

This error can also occur if the network connection is being blocked by security software, such as a firewall. If this is the case, you will need to add an exception for the Xbox console in the security software. Finally, this error can also occur if the Xbox Live servers are down or experiencing problems.

1. Restart your Xbox One console

  1. First, press and hold the power button on your Xbox One console for 10 seconds to restart it.
  2. If the console still won’t turn on, try plugging it in to a power source and wait a few minutes for it to initialize.
  3. If the console still won’t turn on, try pressing and holding the reset button for 30 seconds.
  4. If the console still won’t turn on, try taking it to a Microsoft-authorized service center.

2. Power cycle your network equipment

  1. Turn off the power to your network equipment.
  2. Remove the power cord from the network equipment.
  3. Replace the power cord and plug the network equipment back into an outlet.
  4. Turn on the power to the network equipment.
  5. Check to see if the problem has been fixed.

3. Verify your network connection

  1. Open the Xbox One Settings Menu.
  2. Select Network.
  3. Verify that your network is connected. If it is not, try connecting to a different network and then back to your original network.
  4. If your network is still not working, try resetting your network settings. To do this, go to Settings -> Network -> Reset Network Settings.
  5. If all of these steps fail to resolve the issue, then you may need to replace your network cable.

4. Try the Xbox Live connection test

  1. On your Xbox One, sign in to Xbox Live.
  2. On the Home screen, select Settings.
  3. Select Console & Devices.
  4. Select Network & Internet.
  5. Select your broadband connection.
  6. Select Test Xbox Connection.
  7. If the connection test is successful, your Xbox One will restart. If the connection test is not successful, follow the steps below.
  8. On your Xbox One, select Settings.
  9. Select Console & Devices.
  10. Select Network & Internet.
  11. Select your broadband connection.
  12. Select Test Xbox Connection.
  13. If the connection test is successful, your Xbox One will restart. If the connection test is not successful, follow the steps below.
  14. On your computer, open a web browser.
  15. Type http://test.xbox.com in the web browser.
  16. If the Xbox Live connection test is successful, you will be redirected to the Xbox Live home page. If the Xbox Live connection test is not successful, you will be redirected to a page that provides more information about the problem.

5. Check for Xbox Live service alerts

  1. Launch the Xbox One Guide.
  2. Select "Settings."
  3. Select "System."
  4. Select "Xbox Live."
  5. Review the Xbox Live service alerts. If you need to resolve an issue with your Xbox Live account, you can do so by signing in and reviewing your account activity, then selecting "Resolve Issues." If you have an active subscription, you can also select "Manage Subscriptions" to manage your monthly payment, or "Advanced Options" to manage settings such as your party size or bandwidth usage.

6. Clear the system cache

  1. Press the Xbox button to open the guide.
  2. Select System and then System cache.
  3. Select the appropriate options to clear the cache.
  4. Close the guide and try your game again.

Still not working? maybe try one of these options:

  1. Try a wired connection.
  2. Contact your ISP.
  3. Contact Xbox Support.