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How do I fix the Xbox One 0x87dd001a error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The xbox one 0x87dd001a error code is a network error that can be caused by a variety of things, including a bad connection, a problem with the Xbox Live service, or a problem with the Xbox One itself. This error code can be frustrating to deal with, but there are a few things you can try to fix it. First, try restarting your Xbox One and see if that clears the error. If not, try restarting your router or modem. If that doesn't work, you can try resetting your Xbox One's network settings. Finally, if all else fails, you can contact Xbox support for help.

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1. Check your network connection

The first step is to open the "Settings" menu on your Xbox One console. From here, select "System." Under "System Settings," click on "Network." From here, you will need to verify that your Xbox One is connected to the internet. To do this, you will need to verify that your Xbox One is connected to the same network as your computer. If your Xbox One is not connected to the same network as your computer, you will need to connect your Xbox One to the same network as your computer before proceeding. Once your Xbox One is connected to the same network as your computer, you will need to verify that your network connection is working properly. To do this, you will need to check the "Status" tab under "Network." If your network connection is not working properly, you will need to fix the issue.

2. Try signing in with a different account

  1. On the Xbox One, sign in to your Microsoft account.
  2. On the Home screen, select My Xbox One.
  3. Select Settings.
  4. Select System.
  5. Select Sign in.
  6. Select a different account.
  7. Select Sign in.
  8. Select a different account.
  9. Select Sign in.
  10. Select a different account.

3. Delete and redownload your profile

The Xbox One 0x87dd001a error can be resolved by deleting your profile and then redownloading it. To delete your profile, follow these steps:

  1. From the Home screen, select My Profile.

  2. On the My Profile screen, select Delete Profile.

  3. If you are prompted to confirm your decision, select Delete Profile.

  4. After your profile has been deleted, you will need to redownload it in order to continue using your Xbox One. To redownload your profile, follow these steps:

  5. From the Home screen, select My Games & Apps.

  6. Select the profile that you want to redownload.

  7. On the profile screen, select the Redownload button.

  8. After your profile has been redownloaded, you will be able to use it on your Xbox One.

If you didn't find success with an option above, then try:

  1. Restart your console.
  2. Delete the offending app or game and redownload it.
  3. Reset your console to factory defaults.