Error code 0x80010108 is a general error that can occur when using the Xbox One console. This error is usually caused by a problem with the connection between the console and the Xbox Live service, and it can be fixed by restarting the console or the Xbox Live service. If the error persists, it may be caused by a problem with the Xbox One itself, and Microsoft recommends contacting customer support for assistance.
Other common searches for this error include:
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1. Restart your Xbox One console
- On the Xbox One console, press the Guide button.
- Select System, and then select Restart.
- Press the button to start the restart.
- After the system has restarted, press the Guide button again.
- Select System, and then select Resume Game.
2. Delete the temporary Xbox Live files on your Xbox One
- To begin, open the Xbox One Settings app.
- Select System and then Storage.
- Select the folder containing the Xbox Live files you want to delete.
- Select Delete.
- Confirm the deletion by selecting Yes.
3. Clear the system cache
- On your Xbox One, sign in to your account.
- Select the "System" option on the main menu.
- Select "Cache Management."
- Select "Clear System Cache."
- Confirm your selection by clicking "Yes."
- You may now restart your Xbox One if you wish.
4. Try the offline system update diagnostic tool
- On your Xbox One, go to Settings.
- Select System and then System Update.
- Select Download and Install System Update.
- If prompted, select Yes to allow the system to download and install the update.
- After the update is installed, go to Settings and select System again.
- Select System Update and then Check for Update.
- If the update is available, select Download and Install Update.
- After the update is installed, go to Settings and select System again.
- Select System Update and then OK to close the System Update window.
- Exit the System Update settings window.
- On your Xbox One, go to Apps and then Games.
- Select your desired game.
- Select the Options button.
- Select the Updates tab.
- Select your desired game and then select the Check for Updates button.
- If the update is available, select the Install Update button.
- After the update is installed, select the Play button.
5. Update your Xbox One Controller
NOTE: This will erase your controller's internal storage. Make sure you have a back up plan!
- Connect your Xbox One controller to your PC using the USB cable.
- Open the Xbox Controller Settings app on your PC.
- Select "Update Controller."
- Follow the on-screen instructions to update your controller.
- Once the update is complete, disconnect your controller from your PC.
- Reattach your controller to your Xbox One.
- If the problem still persists, try resetting your controller. To do this, go to Settings > All Settings > Controller > Reset Controller.
Some users might also have success with the following opitons:
- Power cycle your network equipment.
- Contact Xbox Support.