Home

How to fix YouTube TV error code 5?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

There are a few reasons why you might see the YouTube TV error code 5. The first reason is that your internet connection might not be strong enough to support YouTube TV. This means that you should check to see if your internet connection is working properly. The second reason is that your device might not be compatible with YouTube TV. This means that you should check to see if your device is compatible with YouTube TV. The third reason is that you might not have a valid payment method on your account. This means that you should check to see if you have a valid payment method on your account.

1. Check your internet connection

  1. In order to check your internet connection, open up a web browser and go to www.speedtest.net. This website will allow you to test your internet speed.
  2. Once you are on the Speedtest.net website, click on the "Test My Internet Connection" button.
  3. On the Speedtest.net "Test My Internet Connection" page, you will need to input your IP address and your internet speed.
  4. Once you have entered your information, click on the "Start Test" button.
  5. After your test has been completed, you will be able to see your internet speed in Mbps and in Kbps.
  6. If your internet speed is below the minimum speed requirement, then you will need to upgrade your internet connection. If your internet speed is above the minimum speed requirement, then you can proceed to the next step.
  7. If your internet speed is above the minimum speed requirement, then you will need to try to resolve the youtube tv error code 5. To do this, you will need to uninstall and reinstall the youtube app. You can also try to clear your cache and cookies.

2. Restart your device

  1. Open the Settings app on your device.
  2. Tap on System.
  3. Tap on Restart.
  4. Tap on Yes to confirm.
  5. Your device will restart and you will be prompted to choose which option to choose.
  6. Tap on Restart again.
  7. This time, tap on Reboot System.
  8. Your device will now restart and you will be back to the main screen.

3. Update your device

  1. First, open YouTube and sign in.
  2. If you're using a desktop or laptop, click the three lines in the top left corner of the main YouTube screen. If you're using a phone or tablet, tap the three lines in the top left corner of the main YouTube screen and then tap My Videos.
  3. If you have any videos queued up to watch, click on the three line in the top left corner of your My Videos screen.
  4. If you don't have any videos queued up, click on the three line in the top left corner of your My Videos screen and then click on the three lines in the top right corner of your My Videos screen.
  5. In the "Select a video" box, click on the three lines in the top left corner of your My Videos screen and then select the video you want to update.
  6. On the "Video details" screen, click on the three lines in the top right corner of your My Videos screen and then click on the "Fix issues" button.
  7. If the "Fix issues" button isn't at the top of the "Video details" screen, click on the three lines in the top right corner of your My Videos screen and then click on the "Fix issues" button.
  8. If the "Fix issues" button isn't at the top of the "Video details" screen, click on the three lines in the top right corner of your My Videos screen and then click on the "Fix issues" button.
  9. If the "Fix issues" button isn't at the top of the "Video details" screen, click on the three lines in the top right corner of your My Videos screen and then click on the "Fix issues" button.
  10. In the "Fix issues" screen, click on the "Fix issues" button.
  11. If the "Fix issues" screen says that the issue is fixed, click on the "Fix issues" button.
  12. If the "Fix issues" screen says that the issue isn't fixed, click on the "Fix issues" button and then follow the instructions on the screen.
  13. If the "Fix issues" screen says that the issue isn't fixed, click on the "Fix issues" button and then follow the instructions on the screen.

4. Update your app

  1. Open the Google Play Store on your device.
  2. Tap the Menu icon at the top of the screen.
  3. Select Settings.
  4. Under “Apps,” tap Update apps.
  5. If necessary, tap Search for updates.
  6. Tap the Update button.
  7. If necessary, enter your app’s update code.
  8. Tap OK.
  9. If necessary, tap Install.
  10. Tap Open.

5. Clear your app's cache

  1. Open the YouTube app on your device.
  2. Tap the three lines in the top left corner of the main screen.
  3. Select "Settings."
  4. Under "General," tap "Cache."
  5. Clear the cache on your device.
  6. If the error code still appears, clear the cache on YouTube's servers.
  7. Reboot your device.
  8. If the error code still appears, contact YouTube support.

6. Reset your app

  1. Open the YouTube app on your device.
  2. Tap on the three lines in the top left corner.
  3. Select "Settings."
  4. Scroll down to "Reset."
  5. Tap on "Reset."
  6. Enter your YouTube password.
  7. Tap on "OK."
  8. If you're prompted to choose a language, select "English."
  9. Tap on "Back."
  10. Tap on "Restart."
  11. If prompted to re-enter your YouTube password, enter it again.
  12. Once the device has restarted, open the YouTube app again.
  13. Tap on the three lines in the top left corner.
  14. Select "YouTube."
  15. Tap on "My Channel."
  16. Tap on "History."
  17. If you see an error code, tap on it.
  18. If the error code is "5," tap on "Fix."
  19. If the error code is "3," tap on "Restart."
  20. If the error code is "2," tap on "Clear Cache."
  21. If the error code is "1," tap on "Restart."
  22. If the error code is "4," tap on "Clear Data."
  23. If the error code is "6," tap on "Restart."
  24. Once the device has restarted, open the YouTube app again.
  25. Tap on the three lines in the top left corner.
  26. Select "YouTube TV."
  27. If you see an error code, tap on it.
  28. If the error code is "5," tap on "Fix."
  29. If the error code is "3," tap on "Restart."
  30. If the error code is "2," tap on "Clear Cache."
  31. If the error code is "1," tap on "Restart."
  32. If the error code is "4," tap on "Clear Data."
  33. If the error code is "6," tap on "Restart."
  34. Once the device has restarted, open the YouTube app again.
  35. If you're still having trouble, please reach out to our support team.