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How to Fix Common Polana Error Codes?

Alton Alexander
By Alton AlexanderUpdated on April 11th, 2022

There are two common Polana error codes:

  1. "Invalid Key" - This error code occurs when the Polana API key provided is invalid. Make sure that the API key is entered correctly.

  2. "Request Failed" - This error code occurs when the Polana API key provided is valid but the request fails. This could be due to a number of reasons, such as an incorrect URL or parameters. Make sure that the URL and parameters are entered correctly.

1. If you see the error code "420," it means that your TV is not receiving a strong enough signal

If you see the error code "420," it means that your TV is not receiving a strong enough signal in order to fix common Polana error codes. To fix this problem, you'll need to check your television's connections and try to find a better location for it. You can also try to change the channel or adjust the settings on your TV.

2. If you see the error code "713," it means that your TV is not properly connected to the Polana network

  1. Make sure that the TV is properly plugged into an outlet and the Polana network.
  2. Try restarting the TV and Polana.
  3. If the problem persists, contact Polana support.

3. If you see the error code "899," it means that your TV is not compatible with the Polana service

If you see the error code "899," it means that your TV is not compatible with the Polana service. To fix common Polana error codes, follow these steps:

  1. Check to see if your TV is connected to the internet. If it is not connected, your TV may not be able to access the Polana service.
  2. Check to see if your TV is set to the correct region. If your TV is not set to the correct region, your TV may not be able to access the Polana service.
  3. Check to see if your TV is set to the correct language. If your TV is not set to the correct language, your TV may not be able to access the Polana service.
  4. Check to see if your TV has the latest firmware update. If your TV does not have the latest firmware update, your TV may not be able to access the Polana service.
  5. Try connecting your TV to the Polana service again. If you still see the error code "899," your TV is not compatible with the Polana service and you will need to get a new TV.

Some users might also have success with the following opitons:

  1. If you see the error code "0," it means that there is no error. Everything is working properly.