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How do I fix 0x801901f4?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The 0x801901f4 error code indicates that there is a problem with the way that Windows is communicating with a piece of hardware or software on your computer. This can be caused by a number of things, including a conflict between two pieces of hardware, a driver that is out of date, or a piece of software that is not compatible with Windows.

Users typically search for a solution by asking about:

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  • 0x801901f4

1. Check for updates to Windows and try again

  1. Open the Control Panel.
  2. Under the System and Security heading, click on Windows Update.
  3. On the Windows Update screen, click on the Check for updates button.
  4. In the list of updates, click on the Get updates button.
  5. If the Get updates button is not available, click on the View installed updates button.
  6. In the list of updates, select the appropriate update for your computer.
  7. Click on the Install updates button.
  8. If the Install updates button is not available, click on the Check for updates button.
  9. If the Check for updates button is not available, click on the Download updates button.
  10. In the list of updates, select the appropriate update for your computer.
  11. Click on the Download updates button.
  12. If the Download updates button is not available, click on the Install updates button.
  13. If the Install updates button is not available, after a few minutes, click on the Restart now button.
  14. When the computer restarts, click on the Update settings button.
  15. On the Update settings screen, click on the Check for updates button.
  16. If the Check for updates button is not available, after a few minutes, click on the Restart now button.
  17. When the computer restarts, click on the Update settings button.
  18. On the Update settings screen, click on the Check for updates button.
  19. If the Check for updates button is not available, after a few minutes, click on the Restart now button.
  20. When the computer restarts, click on the Update settings button.
  21. On the Update settings screen, click on the Check for updates button.
  22. If the Check for updates button is not available, after a few minutes, click on the Troubleshoot updates button.
  23. In the Troubleshoot updates screen, click on the Check for updates button.
  24. If the Check for updates button is not available, after a few minutes, click on the Check for updates again button.
  25. If the Check for updates button is still not available, go to the Microsoft website and search for a solution for 0x801901f4.

2. Run the Windows Troubleshooter and try again

  1. Open the Start Menu and click on the “Command Prompt”
  2. Type “cmd” and press Enter
  3. Type “ Troubleshoot” and press Enter
  4. Type “chkdsk” and press Enter
  5. Type “del /f /q 0x801901f4” and press Enter
  6. Press Enter to restart your computer

3. Try resetting your Windows Store cache

  1. Click on the Start button and type in "cmd".
  2. When Command Prompt pops up, type in "reset" and hit Enter.
  3. A black command prompt will open.
  4. Type in "net stop wsus" and hit Enter.
  5. Type in "net start wsus" and hit Enter.
  6. Type in "regedit" and hit Enter.
  7. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsStore\Cache
  8. Right-click on the Cache key, and select "New" from the dropdown menu.
  9. Type in "SerialNumber" and hit Enter.
  10. Type in "00000000-0000-0000-0000-000000000000" and hit Enter.
  11. Type in "wsusoff" and hit Enter.
  12. Type in "net stop wsus" and hit Enter.
  13. Type in "net start wsus" and hit Enter.
  14. Type in "reboot" and hit Enter.

If the answers above didn't work then you should also try:

  1. Restart your computer and try again.
  2. Try a different internet connection.
  3. Try opening the Windows Store in safe mode.
  4. Re-register the Windows Store.
  5. Reset your PC.