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How do I fix Error 0x80240438?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

0x80240438 is an error code that typically occurs when a computer is trying to update Windows but is unable to connect to the Windows Update server. This can happen for a number of reasons, such as a firewall blocking access to the server, or the server being down for maintenance.

Users typically search for a solution by asking about:

  • error code 0x80240438
  • 0x80240438

1. Try to run Windows Update again

  • Click on the "Check for updates" button
  • If there are any new updates, they will be listed in the "Updates" section
  • Click on the "Install updates" button
  • If there are any errors, they will be listed in the "Install updates" section
  • Try to run the Windows Update again

2. Check for updates for your apps and devices

  1. Open the Microsoft Store app on your phone or computer.
  2. In the Store app, select your profile picture.
  3. In the left nav bar, select My apps and games.
  4. Under Updates, select View all.
  5. Select the app or devices you want to check for updates.
  6. If there are any updates available, they’ll be listed under Updates available.
  7. If there are updates available, you’ll be able to select them and download and install them.

3. Try to restart your PC and run Windows Update again

  1. Open "Command Prompt" on your PC.
  2. Type "reboot" and press Enter.
  3. Type "net stop windowsupdate" and press Enter.
  4. Type "net start windowsupdate" and press Enter.
  5. Type "reboot" and press Enter.
  6. Type "net start windowsupdate" and press Enter.

4. Check your internet connection and make sure it is working properly

There are several ways to check your internet connection and make sure it is working properly. You can use a tool like Speedtest.net to test your download and upload speeds. You can also use a tool like Netstat to check your internet connection status. If you are unable to connect to the internet, you can try to reset your internet connection by following the steps below.

5. Try to temporarily disable your firewall and run Windows Update again

  1. Open the Control Panel.
  2. On the Windows Update pane, click the Check for updates button.
  3. In the Search for updates box, type Windows Update, and then click the Check for updates button.
  4. If the Windows Update window appears, click the Update button.
  5. If the Windows Update window does not appear, click the Restart button.
  6. After your computer restarts, check for updates again.
  7. If the Windows Update window appears, click the Update button.
  8. If the Windows Update window does not appear, click the Troubleshoot button.
  9. In the Troubleshoot window, click the Windows Update Troubleshooter link.
  10. In the Windows Update Troubleshooter window, click the Check for updates button.
  11. In the Search for updates box, type Windows Update, and then click the Check for updates button.
  12. If the Windows Update window appears, click the Update button.
  13. If the Windows Update window does not appear, click the Restart button.
  14. After your computer restarts, check for updates again.
  15. If the Windows Update window appears, click the Update button.
  16. If the Windows Update window does not appear, click the Advanced button.
  17. In the Advanced Windows Update Settings window, click the Change settings for all users button.
  18. In the Windows Update User Rights Assignment dialog box, click the Allow users to choose whether to allow updates from this computer check box.
  19. Click OK.
  20. After your computer restarts, check for updates again.

6. Try to temporarily disable your antivirus software and run Windows Update again

  1. Open the Control Panel.
  2. Click on Programs and Features.
  3. Click on the Antivirus tab.
  4. In the Antivirus Status section, click on the Turn Off button.
  5. Click on the Turn On button.
  6. Click on the Update Now button.
  7. If prompted, reboot your computer.

Still not working? maybe try one of these options:

  1. Run the Windows Update Troubleshooter and see if it can fix the problem.
  2. Download and install the updates manually from the Microsoft website.
  3. Contact Microsoft support for further assistance.