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How do I fix the 0x87dd0006 Xbox One error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

0x87dd0006 is an error code that is associated with the Xbox One console. This error code indicates that the console is not able to connect to the Xbox Live service. There are a number of reasons why this error code may occur, including:

-The Xbox One console is not able to connect to the internet.

-The Xbox Live service is down or unavailable.

-There is a problem with the Xbox One's DNS settings.

-There is a problem with the Xbox One's NAT settings.

If you are encountering this error code, it is recommended that you check the Xbox Live service status to see if there are any known issues. If the service is up and running, then you should check your internet connection and DNS settings.

You are here because you have a question about:

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1. Restart your console

  1. On your Xbox One, go to Settings.
  2. Select System.
  3. Select Restart.
  4. Select Yes to confirm.

2. Clear your console's cache

  1. On your Xbox One, go to Settings.
  2. Select System.
  3. Select Storage.
  4. Select Clear Cache.
  5. Select Yes to confirm.

3. Update your console software

  1. Launch the Xbox One Settings app.
  2. Select System.
  3. Select Console Settings.
  4. Select System Update.
  5. Select Yes to update your console.

4. Try to connect to Xbox Live later

  1. Navigate to “Settings” on the Xbox One console.
  2. Select “Network Settings”.
  3. Select “Advanced Network Settings”.
  4. In the “IP Address” field, type in an address that is accessible from the outside world.
  5. In the “Subnet Mask” field, type in the corresponding subnet mask.
  6. In the “Default Gateway” field, type in the address of the default gateway.
  7. In the “DNS Servers” field, type in the addresses of the DNS servers.
  8. In the “WINS Servers” field, type in the addresses of the WINS servers.
  9. Press “OK”.
  10. Select “Xbox Live” from the list of networks.
  11. Press “Settings” on the Xbox One console.
  12. Select “System”.
  13. Select “Network”.
  14. Select “Wi-Fi”.
  15. Select the network that you want to use for Xbox Live.
  16. Press “OK”.
  17. Press “Close” on the Xbox One console.

5. Contact Xbox Support

1.Sign in to your Xbox One with your Microsoft account. 2.Select the "Settings" icon on the Xbox One home screen. 3.Select "System." 4.Select "Contact Xbox Support." 5.Enter your Xbox One's IP address in the "Address" field. 6.In the "Message" field, enter the following information: "I am experiencing an issue with my Xbox One. Could you help me fix it?" 7.Select "Send." 8.Your Xbox One will contact Xbox Support.