How do I fix the 0xc00000e9 issue?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

0xc00000e9 is an error code that indicates a problem with the boot process. This can be caused by a variety of issues, including corrupt files, bad drivers, or a problem with the hardware. This error can be difficult to troubleshoot, but some common solutions include checking for updates, running a virus scan, and running a system file check. If these solutions do not work, it is likely that the issue is with the hardware and a replacement may be necessary.

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1. Restart your computer

  1. Remove any devices, such as USB drives, CDs, DVDs, or external hard drives that are plugged into your computer.
  2. Turn off your computer and disconnect all power cables.
  3. Hold down the "Start" button and press the "R" key to restart your computer.
  4. When you see the "Windows loading" screen, release the "Start" button and press the "R" key again.
  5. When you see the "Settings" screen, release the "R" key and click on "Advanced Startup."
  6. Click on "Restart."
  7. When you see the "Windows Restarting" screen, release the "Restart" button and press the "F8" key to choose your boot order.
  8. Click on "Choose an option."
  9. Click on "Reboot."
  10. When you see the "Windows Boot Manager" screen, release the "Reboot" button and press the "F10" key to choose your operating system.

2. Run a virus scan

Run your antivirus software and allow it to scan your computer for viruses. If the virus scan finds any viruses, then it will offer to fix the problem. If the scan finds no viruses, then you can proceed to the next step.
Open the Start menu and click on All Programs. Click on Microsoft Windows Vista/7/8/10 then click on Accessories. Click on System Tools. Click on Virus Scanner. Click on Virus Scanner Options. Click on the Scan tab. Select the type of scan you want to run. Select the files or folders you want to scan. Click on the Start Scan button. When the scan is complete, click on the Finish Scan button.

3. Run a registry cleaner

  1. Open the Start menu and select "Run."
  2. Type "regedit" and press Enter.
  3. In the Registry Editor window, select the "HKEY_LOCAL_MACHINE" key.
  4. On the "Value" tab, select "DWORD" and type "0xc00000e9" into the "Value Data" field.
  5. Close the Registry Editor window.
  6. Restart your computer.

4. Run a disk cleanup

There are a few steps that you need to take in order to run a disk cleanup on your computer:

  1. Launch Windows Explorer.
  2. Navigate to your C: drive.
  3. Right-click on the C: drive and select "Delete."
  4. Click on "Yes" when prompted to confirm the deletion.
  5. Close Windows Explorer.
  6. Restart your computer.
  7. After your computer has restarted, launch Disk Cleanup.
  8. Click on the "Clean Up" button.
  9. Select the "Clean up system files" option.
  10. Select the "Clean up temporary files" option.
  11. Click on the "Start" button.
  12. After Disk Cleanup has completed its work, close the program.

5. Update your drivers

  1. Begin by opening the Device Manager by going to Start -> All Programs -> Device Manager.
  2. Under the Display adapters category, find your graphics card and double-click on it.
  3. Click on the Driver tab and then click on the Update Driver button.
  4. If the Update Driver screen pops up, click on the Browse my computer for drivers button.
  5. Browse to the folder where you installed the graphics driver and select the driver file.
  6. Click on the Next button and then on the Finish button.
  7. If the driver installation was successful, you will now be able to close the Device Manager.