Windows 10 error code 0xc00000e9 is an error that usually occurs when a USB device is defective. It also appears if the primary hard drive malfunctions.
Some of the solutions to this error include disconnecting the USB device and testing the hard disk drive.
Please see our in-depth walk-through solutions below.
Solution 1. Disconnect USB device
Windows 10 error code 0xc00000e9 may be caused by a faulty USB device. Please see below how to determine the USB device causing a problem.
Solution 2. Test Hard Disk Drive (HDD)
Windows 10 error code 0xc00000e9 could be caused by a defective hard disk drive. Test it to verify.
Note: Before doing the steps below, please reconnect the HDD cable, including the SATA cable connected to the motherboard. Turn on the computer, if the error still arises use check disk. Follow the instruction below on how to.
If Windows desktop is inaccessible connect and tests the suspected hard disk drive to another PC.