How can I fix the error 80710016?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 80710016 error code is a network error that occurs when a PlayStation 3 system is unable to connect to the PlayStation Network. This can be caused by a number of factors, including a poor internet connection, problems with the PlayStation Network itself, or a problem with the PlayStation 3 system.

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  • 80710016

1. Restart your PS4 system

  1. Turn off your PS4 system by pressing the power button on the front of the system.
  2. Wait a few seconds until the blue light turns off and the system is off.
  3. Hold down the power button and the reset button at the same time for about 10 seconds.
  4. Keep holding down the reset button until you see the PS4 logo appear on the screen.
  5. Release the power button and the reset button.
  6. Wait a few minutes for the system to restart.

2. Update your PS4 system software to the latest version

  1. Select System.
  2. Select System Update.
  3. Select Update System.
  4. Select Download and Install.
  5. Select Yes to start the update.
  6. The update may take some time to complete. Once it's done, select Restart to finish the process.

3. Rebuild your PS4 database

  1. Turn off your PS4 completely.
  2. Open the "System Settings" by pressing the button on the main menu and selecting it.
  3. Select "Media & Devices."
  4. Select "Database."
  5. Select "Rebuild Database."
  6. Follow the on-screen instructions.

Some users might also have success with the following opitons:

  1. Change your DNS settings.
  2. Forward your ports.
  3. Check your router's UPnP settings.
  4. Try connecting to the PSN using a wired connection.
  5. Contact your ISP.