Home > accu-chek aviva error codes

How do you fix accu-chek aviva error codes?

Alton Alexander
By Alton AlexanderUpdated on April 5th, 2022

Accu-Chek Aviva Error Codes are a set of error messages that can be displayed on the Accu-Chek Aviva blood glucose meter. These error codes can indicate a problem with the meter, the test strips, or the user's technique. Some of the most common error codes include:

E-1: This code indicates that the meter is not receiving enough blood. Make sure that you are using a fresh lancet and that the lancing device is set to the correct depth.

E-2: This code indicates that the meter is not receiving enough blood. Make sure that you are using a fresh lancet and that the lancing device is set to the correct depth.

E-3: This code indicates that there is a problem with the test strip. Make sure that the test strip is correctly inserted into the meter.

E-4: This code indicates that the meter is not calibrated correctly. Make sure that the meter is calibrated according to the manufacturer's instructions.

E-5: This code indicates that the battery is low. Replace the battery as soon as possible.

If you see any of these error codes, make sure to follow the instructions that are provided. If the problem persists, contact Accu-Chek customer service for assistance.

You are here because you have a question about:

  • accu chek compact plus error code e-5
  • accu chek e6 error code
  • accu-chek aviva error codes

1. Clean the sensor before inserting the test strip

Clean the sensor by rinsing it with water and rubbing alcohol. Check the sensor for any obstructions. Insert the test strip into the sensor. Check the sensor for any errors.

2. Insert the test strip correctly

  1. Locate the test strip insert location on the device
  2. Push the test strip insert into the device until it clicks into place
  3. Verify that the test strip insert light is on and the Accu-Chek Aviva is powered on
  4. Press the test strip button to begin the test
  5. Once the test is complete, press the test strip release button to remove the test strip
  6. If the test result is abnormal, press the Accu-Chek Aviva Reset button to reset the device and start over

3. Use a new test strip

  1. Open the Accu-Chek Aviva and remove the old test strip.
  2. Place the new test strip in the appropriate slot.
  3. Replace the cover.
  4. Press the test strip button.
  5. Read the error code.
  6. Fix the error code according to the instructions.

4. Check the code on the test strip

  1. Check the code on the test strip to see if it is an accu-chek aviva error code.
  2. If the code is an accu-chek aviva error code, then the code may need to be fixed.
  3. The code may need to be fixed by replacing the test strip or by updating the software.

5. Check the code on the control solution

1.Open the Accu-Chek Aviva control solution. 2.Select the Code tab. 3.Check the error codes. 4.Fix the code if needed.

6. Use the control solution to calibrate the machine

The steps to calibrate the machine with the control solution are:

  1. Open the control solution.
  2. Click on the "Calibrate" button.
  3. Follow the instructions on the screen.
  4. When the calibration is finished, click on the "Close" button.

Still not working? maybe try one of these options:

  1. Follow the instructions in the user manual.