Chrome error 102

What is ‘Chrome error 102’?

Chrome error 102 is an error that may mean that the browser has problems loading the page.

 

How can you fix ‘Chrome error 102’?

Some of the common fixes include:

  • Checking internet connection
  • Clearing cache
  • Disabling or removing a third-party extension
  • Configuring Internet Option
  • Updating Chrome or installing the latest version

 

Please see our in-depth walk-through solutions below.

Staff Asked on October 29, 2017 in Google Chrome.
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5 Solution(s)

Solution 1. Check Internet connection

“Chrome error 102” is commonly caused by a slow and an intermittent internet connection. It could be caused by the network or the internet service provider. To confirm, see instructions below.

NOTE: If you are connected to a private network such as office and school, ask for assistance with the IT administrators. They might have a firewall that is blocking your connection.

  1. Open other websites such as Google.com or Youtube.com. If it loads, it possible you have inputted an incorrect website address or the website is under maintenance. If the error persists, proceed below.
  2. Check if your connection is up via looking at the lower right side icon of your desktop. If the icon has an exclamation mark (see image below), the problem is your internet connection or network setting, not Google Chrome. 

    RE: Chrome error 102

  3. If the exclamation mark is seen, check if your mobile device could connect to the internet, try browsing or download an application. If it has, your computer has the problem. If the mobile phone could not connect, it’s your network setting or your internet service provider (ISP).
  4. Try to turn off your computer and modem router for at least three minutes. While waiting for three minutes, reconnect the LAN cable if you are using one.
    NOTE: If your home network has a firewall, let Google Chrome bypass it.
  5. If your internet connection is still down, call your internet service provider (ISP).
  6. If the problem is on your computer, check your internet protocol (IP) setting. It could be misconfigured. Try to set it to auto obtain, and input Google public DNS which is 8.8.8.8 and 8.8.4.4. See image below.

    RE: Chrome error 102

  7. If no exclamation mark seen in the network icon, it is possible your internet speed is slow. Check www.speedtest.net, verify internet speed.
    If it is far from the normal speed, call your ISP.
    If it is normal and you already did instruction number 3, your Google Chrome could be the problem. See other solutions below.
Staff Answered on February 1, 2018.
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Solution 2. Clear cache 

“Chrome error 102” may also be caused by a website cache. The website cache could be interrupting the web page load up. Clearing the cache may fix the error. The instructions are provided below and for YouTube, see link here.

  1. In Google Chrome address/search bar, type in chrome://settings/clearBrowserData. 

    RE: Chrome error 102

  2. In “Clear the following items from”, select “the beginning of time.”
  3. Check all checkbox below” Clear the following items from.”
  4. Then, click “Clear Browsing Data.”
  5. Try Google Chrome again.
Staff Answered on February 1, 2018.
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Solution 3. Disable or remove third-party extension

“Chrome error 102” could also be due to the disturbance of a third-party extension/ plugin. The third-party extension/ plugin could be blocking your access to the internet causing the error. You could try to temporarily disable the extension/ plugin and uninstall unwanted extension/ plugin using the steps below or watch it here on YouTube.

  1. In Google Chrome address/search bar, type in chrome://extensions/.

    RE: Chrome error 102

  2. Uncheck the checkbox to Disable.
  3. Click the trash can icon to Remove.
Staff Answered on February 1, 2018.
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Solution 4. Configure Internet Option

You internet option could be misconfigured causing “Chrome error 102”, such as enabled “Use proxy server for your LAN.” Disabling “Use proxy server for your LAN” may fix the error. 

Watch the instruction here on YouTube or refer below.

  1. Press Windows start, type in internet option and press enter key.
  2. In the internet option, select Connection, and then click LAN Setting.
  3. In LAN setting, click the checkbox “automatically detect settings” and uncheck “Use proxy server for your LAN.”

    RE: Chrome error 102

  4. Try Google Chrome again.

Add a website to the Trusted site

Watch the instruction here on YouTube or refer below.

  1. Press Windows key + R key to and type inetcpl.cpl and press enter. 

    RE: Chrome error 102

  2. A window named Internet Properties will appear, then click Security Tab.
  3. Then, click Sites.
  4. Add the site to the Add this website to the zone textbox and then click Add.
  5. Click Close. Optional: If the security level is to high set it to medium.
  6. Then, click Ok.
  7. Try Google Chrome again.
Staff Answered on February 1, 2018.
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Solution 5. Update or Reinstall the latest version

If the “Chrome error 102” persists, try to update or reinstall Google Chrome using the latest version.

Update Google Chrome

  1. For Google Chrome, type or paste this into the Address/search bar chrome://settings/help.
  2. Update Chrome if an update is available. 

    RE: Chrome error 102

Reinstall Google Chrome

  1. Go to Control Panel
  2. Click Uninstall a Program.
  3. Right-click Google Chrome and select uninstall.
  4. Click here to download the latest version of Google Chrome.
  5. Then, install.
Staff Answered on February 1, 2018.
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