How do I fix the Diablo 3 error code 1016?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Diablo 3 code 1016 error is a server issue that occurs when the game's servers are down or unavailable. This can be due to scheduled maintenance, or an unexpected outage. When this error code occurs, players are unable to connect to the game.

Other common searches for this error include:

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  • diablo 3 code 1016

1. Restart the game client

  1. If the game is closed, right-click on the Diablo III icon in your desktop taskbar and select "Play Diablo III".
  2. Click on the "Diablo III Options" button in the game's main menu.
  3. Scroll down to the "Offline Play" section and click on the "Restart" button.
  4. You will be prompted to choose a reason for the restart. Click on the "Restart to Fix Diablo III Code 1016" button.
  5. The game will restart and you will be prompted to login. Click on the "Login" button and enter your account information.
  6. The game will restart and you will be back in the game. If you experience any problems after the restart, please post a comment below and we will help you out as soon as possible.

2. Exit out of the game and then relaunch it

  1. Go to your Steam Library and right-click on Diablo III and select "Properties"
  2. Click on "Local Files" and select "Verify Integrity of Game Files"
  3. If the code 1016 error pops up, click on the "Fix All" button
  4. Re-launch the game and enter your game code to continue playing

3. Check for updates for the game and install any that are available

  1. Launch the game and go to the "Help" menu.
  2. Click "Check for Updates."
  3. If there are any updates available, the game will prompt you to install them.
  4. Click "Install Updates."
  5. The game will update, and if there are any fixes available for the game's code 1016 issue, they will be installed.

4. Delete the Battle.net cache folder

  1. Go to your Battle.net folder on your computer.
  2. Delete the "cache" folder.
  3. Restart your computer.
  4. Log back into Battle.net and check your account status.

5. Run a scan and repair on the game files

Please open "Diablo III" folder and run "Diablo III.exe" as an administrator. Go to "Options" and click on "File History". Choose a date from the list and click "Start Scan". Choose a location for the scan to start from and click "Scan". Wait for the scan to finish. If the scan finds any errors, it will show them in the "File History" window. Select the errors and click on "Fix". Click on "Finish" and the game will restart.

6. Temporarily disable any security software that may be running

The steps to temporarily disable security software vary depending on the software, but typically involve opening the software's settings and disabling certain features. For example, to temporarily disable antivirus software, users may need to open the software's settings and disable or remove the antivirus program's detection rule.

If you didn't find success with an option above, then try:

  1. Reset your network devices.
  2. Contact Blizzard customer support.