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How do you fix error 101?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 101 error code is a server-side error that indicates that the server is unable to process the request. This can happen for a number of reasons, including but not limited to: the request is malformed, the request is missing required information, or the server is unable to handle the request. If you receive this error code, it is recommended that you contact the server administrator to resolve the issue.

You are here because you have a question about:

  • error code 101
  • error 101

1. Check your internet connection

  1. Start by opening your internet browser.
  2. If you are using a PC, click on the Start button and type "cmd" in the search bar.
  3. When the Command Prompt window appears, type "ping" and press Enter.
  4. Type "ping google.com" and press Enter.
  5. If the response time is low, your internet connection may be causing the error. To test your home network, try pinging a device on your network, such as your router.
  6. If the error persists, try resetting your router. To do this, turn off your modem, wait five minutes, turn it back on, and try pinging again. If the problem persists, your router might need to be replaced.
  7. If your internet connection is still causing the error, try connecting to a different internet service provider.

2. Check the URL you are trying to access

  1. Open a web browser and type in the URL of the website you are trying to access.
  2. If the website is online, click on the link that appears in the web browser.
  3. If the website is not online, go to the website's home page and look for a link that says "Contact Us."
  4. Type in the website's contact information in the text field that appears and click on the "Submit" button.
  5. If the website's contact information is incorrect, the website administrator will be able to help you fix the error.

3. Check your internet browser's settings

  1. In your internet browser, click on the gear icon in the top right corner.
  2. Click on "Internet Options."
  3. Under "General," click on "Advanced."
  4. Under "Settings," click on "Connection."
  5. In the "Settings" window, click on "LAN Settings."
  6. In the "LAN Settings" window, make sure that "Use the following DNS servers" is checked.
  7. Click on "OK."
  8. In the "Internet Options" window, click on "Close."

If you didn't find success with an option above, then try:

  1. Check your computer's firewall settings
  2. Try accessing the URL from another computer or device