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How do I fix this error code 0x80070425?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

This error code indicates that a driver is not installed for a particular device. This can happen if the driver is not compatible with the device, if the driver is not signed, or if the driver is not installed properly. To fix this error, you will need to install the driver for the device.

1. Restart your computer and try again

  1. Open the Windows "Start" menu and select "Shutdown"
  2. Click on the "Restart" button
  3. Select "Cold Restart" or "Reboot"
  4. Press the "F5" key to reload the operating system
  5. When the computer restarts, select "Debugging" from the "Start" menu and then "Startup Repair"
  6. If the error persists, you will need to take your computer to a qualified technician.

2. Check your internet connection and make sure it is working properly

  1. Open your internet browser and type "cmd" into the address bar.
  2. Type "ipconfig" and press Enter.
  3. On the "General" tab, look for the "Default Gateway" entry. If it is not set to the default gateway (192.168.1.1), click the "Default Gateway" button and type in the IP address of your router.
  4. On the "Internet Protocol Version 4 (TCP/IPv4)" tab, look for the "IP Address" entry. If it is not set to the IP address of your computer, click the "IP Address" button and type in the IP address of your computer.
  5. On the "Default Gateway" tab, look for the "Default Gateway" entry. If it is not set to the default gateway (192.168.1.1), click the "Default Gateway" button and type in the IP address of your router.
  6. On the "Local Area Connection" tab, look for the "IP Address" entry. If it is not set to the IP address of your computer, click the "IP Address" button and type in the IP address of your computer.
  7. On the "Network Connections" tab, right-click the "Local Area Connection" and choose "Properties."
  8. On the "General" tab, look for the "Connection Status" entry. If it is not set to "Connected," click the "Connection Status" button and type in "Connected" in the "Status" field.
  9. Click the "Advanced" button and then click the "TCP/IP Properties" button.
  10. In the "TCP/IP Properties" window, look for the "IP Address" field and type in the IP address of your computer.
  11. In the "Default Gateway" field, type the IP address of your router.
  12. In the " DNS Server" field, type the IP address of the DNS server.
  13. In the "Wi-Fi" field, type the SSID of the Wi-Fi network that you are using.
  14. In the "Default Gateway" field, type the IP address of the router.
  15. Click the "OK" button.

3. Make sure the program you are trying to download is compatible with your operating system

  1. Verify that your computer meets the minimum system requirements for the program.
  2. Verify that you have the correct version of the program.
  3. Verify that you have the correct file type for the program.
  4. Verify that you have the correct installation media for the program.
  5. Verify that you have the correct user name and password for the program.
  6. Verify that you are connected to the internet.
  7. Verify that the program is not blocked by your firewall.
  8. Verify that the program is not blocked by your antivirus software.
  9. Verify that the program is not installed on a system protected by a password.
  10. Verify that the program is not running in the background.

4. Disable your antivirus software and try again

  1. Launch the antivirus software.
  2. Click on the "Tools" tab.
  3. Choose "Disable."
  4. Click "OK."
  5. Restart your computer.
  6. Try to fix error code 0x80070425 again.

Still not working? maybe try one of these options:

  1. Try running the program as an administrator.
  2. Temporarily turn off your firewall and try again.
  3. Clear your temporary files and cookies and try again.
  4. Try downloading the program from another source.
  5. Contact the program's support team for help.