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How to Fix Error Code 3: 0x80004002 - System Level

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

This error code indicates that the system cannot find the file specified. This can happen if the file is missing, corrupted, or if the file path is incorrect. If this error code occurs, it is typically accompanied by a message saying "The system cannot find the file specified."

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  • error code 3: 0x80004002 -- system level
  • error code 3 0x80004002

1. Check that the Windows Management Instrumentation (WMI) service is running and set to automatic

In order to check that the Windows Management Instrumentation (WMI) service is running and set to automatic, open a command prompt and type the following: netstat -an If the WMI service is not running, the command will return an error code of 0x80004002. To set the WMI service to automatic, type the following command: net start wmi If the WMI service is not running, the command will return an error code of 0x80004002.

2. Try to re-register the .dll files associated with WMI

  1. Verify that the WMI files are actually registered with Windows.
  2. Verify that the WMI files are properly named and located in the correct directory.
  3. Verify that the WMI files are not corrupt or missing.
  4. Verify that the WMI files are not locked or in use by another application.
  5. Verify that the WMI files are not hosted on a remote computer.
  6. Verify that the WMI files are not blocked by your firewall.
  7. Verify that the WMI files are not in use by another process.
  8. Verify that the WMI files are not password protected.
  9. Verify that the WMI files are not encrypted.
  10. Verify that the WMI files are not renamed.
  11. Verify that the WMI files are not damaged.

3. Restart the WMI service

  1. Open the Services console by typing services.msc in the start menu.
  2. Double-click on WMI Service.
  3. On the General tab, select the restart button.
  4. Click on the restart button to restart the WMI service.

4. Repair WMI

  1. Open the "Command Prompt" as administrator.
  2. Type "wmiclass" and press Enter.
  3. Type "win32_process" and press Enter.
  4. Type "getproductname" and press Enter.
  5. Type " Repair " and press Enter.
  6. Type "wmiclass win32_process where " and press Enter.
  7. Type "end" and press Enter.
  8. Type "exit" and press Enter.

5. Reset the WMI Repository

  1. Open the Command Prompt.
  2. Change to the root directory of the WMI repository.
  3. Type reset.
  4. If the command is successful, the WMI repository will be reset and the error code will be resolved.

6. Rebuild the WMI Repository

  1. Open Command Prompt as an Administrator.
  2. Type cd C:\Windows\System32
  3. Type regsvr32 wmi.dll
  4. Type exit
  5. Reboot the computer.

Still not working? maybe try one of these options:

  1. Delete the WMI Repository.
  2. Run the Microsoft Fixit tool for WMI.