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How can I fix error 0x800701aa?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 0x800701aa error code indicates that a driver has failed to start because it is already running. This can happen if the driver is not properly configured or if it is not compatible with the operating system.

Users typically search for a solution by asking about:

  • error code 0x800701aa
  • error0x800701aa

1. Restart your computer and try again

  1. Press and hold the "shift" key when you power on your computer
  2. Select "reboot" from the menu that appears
  3. Select "restart now" from the menu that appears
  4. Select "yes" to restart your computer

2. Try running the program as an administrator

  1. Open the Start menu and type "administrator".
  2. In the Administrator window, click "Processes".
  3. In the Processes window, right-click on the "Error0x800701aa" process and select "Kill".
  4. If the process is not running, click on the "Start" button and then click on the "Run" icon. Type "cmd" and then press ENTER.
  5. Type "cd C:\Windows\System32" and press ENTER.
  6. Type "cmd.exe" and press ENTER.
  7. Type "setlocal EnableDelayedExpansion" and press ENTER.
  8. Type "cmd.exe" and press ENTER.
  9. Type "set /p errorstatus=0" and press ENTER.
  10. Type "exit" and press ENTER.

3. Check for updates for the program and your operating system

  1. In the left pane, under System and Security, click Windows Update.
  2. In the right pane, under Available Updates, click Check for updates.
  3. In the results pane, under Recommended updates, see if there are any updates for the program.
  4. If there are updates, click Install updates.
  5. When the updates are installed, reboot your computer.
  6. If the problem still occurs, go to the Microsoft website and search for the error code.
  7. If you cannot find a solution online, contact Microsoft support.

4. Uninstall and reinstall the program

  1. On your desktop, open the Start menu and search for "Uninstall a program."
  2. When the Uninstall a program window opens, select the program you want to uninstall.
  3. Click the Uninstall button.
  4. Follow the prompts to uninstall the program.
  5. When the uninstall process is complete, close the Uninstall a program window.
  6. On your desktop, open the Start menu and search for "Install a program."
  7. When the Install a program window opens, select the program you want to install.
  8. Click the Install button.
  9. Follow the prompts to install the program.
  10. When the installation process is complete, close the Install a program window.
  11. On your desktop, open the Start menu and search for "Update a program."
  12. When the Update a program window opens, select the program you want to update.
  13. Click the Update button.
  14. Follow the prompts to update the program.
  15. When the update process is complete, close the Update a program window.
  16. On your desktop, open the Start menu and search for "Restart your computer."
  17. When the Restart your computer window opens, select your operating system, and then click Restart.
  18. After your computer restarts, check for the update and installation processes. If the updates and installation processes were successful, your computer should be running the latest version of the program.

Still not working? maybe try one of these options:

  1. Disable any security software that may be blocking the program.
  2. Contact the program's support for help.