How do I fix Genshin Impact's error code 4201?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Genshin Impact Error Code 4201 is an error that can happen when trying to update the game or play it. This error is usually caused by a problem with the game's servers, and can often be fixed by restarting the game or your device.

1. Restart the game and try again

  1. Click the "Restart" button in the game's Options menu.
  2. Click the "Try Again" button.
  3. If the problem persists, contact customer support.

2. Update the game to the latest version

  1. Navigate to the "Updates" tab on the main menu
  2. Click on the "Update" button
  3. Follow the on-screen instructions
  4. After the update is complete, restart the game
  5. If the genshin impact error code 4201 still persists, please contact support

3. Re-install the game

  1. Close any open applications or windows on your computer.
  2. Go to your computer's hard drive and locate the game installation folder. This should be something like C:\Program Files (x86)\Steam\steamapps\common\Genshin Impact\
  3. Once you have located the folder, open it and delete the Genshin Impact folder.
  4. Rename the Genshin Impact folder to Genshin Impact.OLD
  5. Copy the Genshin Impact folder that you just deleted to your computer's hard drive and paste it into the game installation folder.
  6. Launch the game by clicking on the Genshin Impact.OLD folder.