How do I fix a Honeywell safe with an E-code?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Honeywell Safe eCode is an error code that indicates that the device is not able to connect to the internet. This can happen for a variety of reasons, including but not limited to:

-The device is not connected to the internet

-The device's Wi-Fi is not turned on

-The device is not in range of a Wi-Fi network

-There is a problem with the device's Wi-Fi connection

You are here because you have a question about:

  • safemark systems e-code error
  • honeywell safe e code

1. Call customer service for help

  1. First, check to see if there is a customer service phone number associated with your Honeywell safe e code.
  2. If there is not a customer service phone number associated with your Honeywell safe e code, you can try calling Honeywell customer service online.
  3. If you are unable to call Honeywell customer service online, you can try calling a different Honeywell safe e code customer service number.
  4. If you are still unable to fix your Honeywell safe e code, you can contact a professional safe technician.

2. Look up the code online

  • Go to honeywell.com and type in the safe e code
  • If the safe e code is available, it will show up on the left side of the page under the "Selling Points" tab
  • Click on the "View Code" button next to the safe e code
  • The code will be displayed in a code editor on the right side of the page
  • Use the code editor to fix the safe e code and then click on the "Save" button
  • If the safe e code is not available, the page will show the "Not Available" message

3. Use the reset button

  1. Open the honeywell safe e code.
  2. Look for the reset button on the front or the back of the safe.
  3. Push and hold the reset button while turning the safe on.
  4. Release the reset button when the safe turns off.

4. Follow the instructions in the user manual

  1. Open the honeywell safe e code and press the “Menu” button.
  2. Select the “Settings” option.
  3. Select the “Code” tab.
  4. Enter the 4-digit code that is displayed on the front of the safe.
  5. Select the “Reset” button.
  6. Press the “Power” button to restart the safe.
  7. If the code is incorrect, repeat the steps above.