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How to fix the Netflix error code M7111-1331-2206?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Netflix error code m7111 1331 2206 is a network connectivity error. This error code happens when your device is unable to connect to the Netflix servers. This can happen for a variety of reasons, including your device not having a valid IP address, your device not being able to reach the Netflix servers, or your Netflix account not being active.

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1. Check your Internet connection

The steps to check your Internet connection vary depending on your device. For example, on a PC, you can check your connection by opening the 'Network and Sharing Center' and selecting 'Check Internet connection'. On a Mac, you can check your connection by opening the 'Network Preferences' and selecting 'Ping' or 'Traceroute'. On a phone or tablet, you can check your connection by opening the 'Settings' and selecting 'Network'. Under 'Connection', you can select 'Wi-Fi'. Under 'Status', you can see if there are any errors.

2. Restart your device

  1. From the Home screen, swipe up from the bottom of the screen to access the All Apps screen.
  2. Tap Netflix.
  3. On the main Netflix screen, tap the three lines in the top left corner.
  4. Tap the Settings icon.
  5. Under "General," tap "Restart."
  6. Tap "Yes" to restart your device.

3. Update your Netflix app

  1. Open the Netflix app on your device
  2. Select the menu button (3 vertical lines in the top left corner of the app)
  3. Select Settings
  4. Select General
  5. Select App Update
  6. Enter your Netflix account details and tap Update
  7. If there are any updates available, the app will update and present you with a summary of the changes
  8. If there are no updates available, the app will tell you that there are no updates available and will ask you to sign in or create a new account
  9. If you have an account with Netflix but have not logged in for some time, the app will ask you to sign in
  10. If you have a Netflix account and have not logged in for some time, the app will ask you to create a new account

If the answers above didn't work then you should also try:

  1. Check for updates to your operating system
  2. Delete and reinstall the Netflix app
  3. Contact Netflix customer service