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Fix Netflix error code: M7121-1331?

Published on April 1st, 2022

The Netflix error code: m7121-1331 is a streaming error that typically occurs when the Netflix app is unable to connect to the internet. This can happen for a number of reasons, including bad or unstable internet connection, incorrect DNS settings, or a problem with the Netflix app itself.

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1. Restart your computer or device

  1. Download and install the latest Windows update.
  2. Restart your computer.
  3. Open Control Panel and click on System and Security.
  4. Under System and Security, click on Action Center.
  5. Click on Restart now.
  6. After your computer restarts, log in to your account and try to watch Netflix again. If you're still experiencing issues, please try the following:
  • Disconnect any external devices from your computer.
  • Try the following steps one at a time:
  • Disable any antivirus or firewall programs.
  • Uninstall any updates for your Netflix app.
  • Clear your browser cache and cookies.

2. Try another browser

  1. If you are using a computer with a mouse, try using the keyboard.
  2. If you are using a computer with a touchpad, try using the mouse.
  3. If you are using a computer with a keyboard and a touchpad, try using the touchpad.
  4. If you are using a computer with a mouse and a touchpad, try using the mouse.
  5. If you are using a computer with a touchpad and a mouse, try using the touchpad.
  6. If you are using a computer with a touchpad and a keyboard, try using the keyboard.

3. Check your internet connection

  1. Check your internet connection by using a tool like Speedtest.net or Pingtest.net.
  2. If your internet connection is working properly, try to connect to Netflix using your internet browser.
  3. If you are still experiencing an error, try to connect to Netflix using a different browser.
  4. If you are still experiencing an error, try to connect to Netflix using a different device.

Some users might also have success with the following opitons:

  1. Try another Netflix title
  2. Contact Netflix customer service