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How do I fix Outlook send/receive error?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

An Outlook Send/Receive Error happens when Outlook is unable to send or receive emails. This can be due to a number of reasons, such as:

-Your computer is not connected to the internet

-The mail server is down

-There are too many emails in your Inbox

-Your Outlook profile is corrupt

To fix an Outlook Send/Receive Error, try the following:

-Check your internet connection and make sure you're connected to the mail server

-Clear out your Inbox by deleting old or unneeded emails

-Create a new Outlook profile

Users typically search for a solution by asking about:

  • microsoft outlook error code
  • outlook send/receive error

1. Check your internet connection

  1. Open the "Network and Sharing Center"
  2. Click on "Network Connections"
  3. Right-click on your internet connection and select "Properties"
  4. Under the "General" tab, make sure that the "Status" is set to "Connected"
  5. Under the "Performance" tab, make sure that the "Status" is set to "Good"

2. Check if your Outlook account settings are correct

  1. Open Outlook and sign in.
  2. If you are using a web browser, go to https://outlook.com.
  3. In the top left corner of the Outlook window, click the gear icon (three lines in a circle), and then click Account Settings.
  4. In the Account Settings window, under the Email section, make sure that the From address is correct.
  5. If you are using a mobile device, tap the three lines in the top left corner of the Outlook window, and then tap Settings.
  6. In the Settings window, under the Email section, make sure that the From address is correct.
  7. If you are using a personal computer, go to the File menu and click Options.
  8. In the Options window, under the Mail Settings section, make sure that the From address is correct.

3. Run the Outlook in Safe Mode

  1. Open the Start menu and type "Outlook."
  2. When Outlook starts, click on the "File" tab.
  3. Under "File Types," select the "Outlook 2007" option.
  4. In the "Outlook 2007" window, click on the "Tools" button.
  5. In the "Tools" window, click on the "Options" button.
  6. In the "Options" window, click on the "Mail" tab.
  7. Under "Mail Accounts," select the "Local Account" option.
  8. Under "Mail Security," select the "Send As" option.
  9. In the "Send As" window, select the "Outlook Send As" option.
  10. Under "Outlook Send As" options, select the "Local Machine" option.
  11. In the "Local Machine" window, click on the "Properties" button.
  12. In the "Properties" window, under "General," click on the "Security" tab.
  13. In the "Security" tab, under "Exchange Server," click on the "Trust" button.
  14. Under "Trust" options, select the "LocalMachine" option.
  15. Under "Local Machine" options, click on the "OK" button.
  16. Close the "Properties" window.
  17. Close the "Options" window.
  18. Close the "Mail" tab.
  19. Close the "File" tab.
  20. Close the "Outlook" window.

4. Disable your firewall or any anti-virus software temporarily

To disable your firewall or any anti-virus software temporarily in order to fix outlook send/receive error:

  1. Locate the firewalls or anti-virus software that you want to disable.
  2. In the firewalls or anti-virus software, locate an "enable" or "disable" button.
  3. Click the "enable" button to disable the firewall or anti-virus software.
  4. Click the "reactivate" button to re-enable the firewall or anti-virus software.
  5. Restart your computer.
  6. Try to send and receive emails again.

5. Repair your Outlook data files

  1. First, open Outlook and sign in.
  2. Next, click on the "File" tab and select "Open".
  3. Navigate to the location of your Outlook data files and open them.
  4. Next, select all of the emails you want to repair and press "Ctrl + A".
  5. Next, select all of the attachments in the emails and press "Ctrl + C".
  6. Finally, press "Ctrl + V" to paste the emails and attachments into a new file.

Still not working? maybe try one of these options:

  1. Reset the Outlook Transient Error
  2. Change your SMTP server settings
  3. Re-install Microsoft Outlook