PS4 error NW-31294-9 is a connection time-out error that usually occurs when the wireless modem is experiencing instability.
Some of the solutions to this error include checking for a System Software Update and checking your home network.
Please see our in-depth walk-through solutions below.
Solution 1. Check for System Software Update
PS4 error NW-31294-9 may be caused by a new System Software Update. To check for updates, go to settings and look for System Software Update.
Option 1. System Software Update
If no update was found, double check it by accessing Safe Mode and check the Update System Software. To do these steps below are provided.
Option 2. Update using Safe mode
Step 1. Safe Mode
A YouTube tutorial is also provided here.
Step 2. Select Update System Software
If no update was found, or the error persists after the update, the problem could be with your network setting. Please see Solution 2.
Option 3. Manual update
Solution 2. Check your Home Network Setting
PS4 error NW-31294-9 may be caused by your home network setting or your WiFi module. To test it, please see below.
To Rebuild Database or Initialize PS4, access safe mode. To access Safe Mode, please refer to Solution 1.