How do I fix a WaterBoss error code HO?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The waterboss error code ho indicates that there is a high water level in the unit. This can happen for a number of reasons, such as a clogged float switch or a faulty pressure switch. If the unit is not able to pump the water out fast enough, it will trigger this error code.

1. Check the waterboss website for troubleshooting tips

  1. Check the website for any updated information or troubleshooting tips.
  2. If necessary, try to reset the waterboss.
  3. If the issue remains, check the waterboss documentation or contact the waterboss support team.

2. Try resetting the waterboss unit

  1. Unplug the waterboss unit from the wall outlet.
  2. Remove the waterboss unit's cover.
  3. Remove the screws that hold the circuit board in place.
  4. Lift the circuit board out of the waterboss unit.
  5. Locate the reset button on the circuit board.
  6. Push the reset button in until it clicks.
  7. Replace the circuit board in the waterboss unit.
  8. Replace the cover on the waterboss unit.
  9. Plug the waterboss unit back into the wall outlet.

3. Contact customer service for assistance

  1. Go to the support section of the WaterBoss website.
  2. Enter your customer service ticket number and your question or issue.
  3. WaterBoss will review your issue and provide you with a solution.
  4. If you are still unable to resolve the issue, you can contact customer service through live chat or phone.