The waterboss error code ho indicates that there is a high water level in the unit. This can happen for a number of reasons, such as a clogged float switch or a faulty pressure switch. If the unit is not able to pump the water out fast enough, it will trigger this error code.
1. Check the waterboss website for troubleshooting tips
- Check the website for any updated information or troubleshooting tips.
- If necessary, try to reset the waterboss.
- If the issue remains, check the waterboss documentation or contact the waterboss support team.
2. Try resetting the waterboss unit
- Unplug the waterboss unit from the wall outlet.
- Remove the waterboss unit's cover.
- Remove the screws that hold the circuit board in place.
- Lift the circuit board out of the waterboss unit.
- Locate the reset button on the circuit board.
- Push the reset button in until it clicks.
- Replace the circuit board in the waterboss unit.
- Replace the cover on the waterboss unit.
- Plug the waterboss unit back into the wall outlet.
3. Contact customer service for assistance
- Go to the support section of the WaterBoss website.
- Enter your customer service ticket number and your question or issue.
- WaterBoss will review your issue and provide you with a solution.
- If you are still unable to resolve the issue, you can contact customer service through live chat or phone.