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How to fix the error codes 0x80072f76 and 0x20016?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

0x80072f76 0x20016 is an error code that indicates that a problem occurred while trying to update a device driver. This error can occur if the driver is not compatible with the operating system, if the driver is not up to date, or if the driver is not signed by a trusted publisher.

Users typically search for a solution by asking about:

  • windows 10 setup error code 0x80072f76
  • 0x80072f76 0x20016

1. Restart your computer

  1. Restart your computer.
  2. Click on "Start" and type "cmd" without the quotation marks.
  3. When the command prompt appears, type "reboot" without the quotation marks.
  4. After your computer restarts, press F8 to open the boot menu.
  5. Select "Reboot" and press Enter.
  6. After your computer reboots, check for the error code 0x80072f76 0x20016. If the code is found, follow the steps below to resolve the issue.

2. Check your internet connection and make sure that you can connect to websites

  1. Open your internet browser and type in "www.google.com" into the address bar.
  2. If you can see the Google homepage, then you are connected to the internet and can go on to the next step.
  3. If you cannot see the Google homepage, then your internet connection may be down or you may not have permission to access Google. Try connecting to a different website, such as Facebook or Youtube, and see if you can access them. If you can, then your internet connection is probably okay.
  4. If you still cannot access websites, then your internet connection may be blocked by your school, company, or government. In that case, you will need to ask your administrator for help unblocking your internet connection.

3. Try running Windows Update again

  1. In the left navigation pane, click on the "Configure Updates" link.
  2. On the "Configure Updates" page, under the "General" section, click on the "Restart Now" button.
  3. After the computer restarts, Windows Update should start automatically installing updates. If it does not, you can manually install updates by clicking on the "Install Updates" button.
  4. Once updates are installed, try running Windows Update again. If the problem is still present, you can try troubleshooting the issue by following one of the following steps:
  • If you are using a Windows 10 version 1607 or later, you can try using the Windows Update Troubleshooter to troubleshoot the issue.
  • If you are using a Windows 10 version 1511 or earlier, you can try using the Windows 10 troubleshooting steps that are available on the Windows 10 support website.

If the answers above didn't work then you should also try:

  1. If you still can't fix the issue, try resetting the Windows Update components.
  2. Try using the Microsoft Fix it tool to reset the Windows Update components.
  3. If you're still having issues, contact Microsoft support.