How to Fix 8024402c

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 8024402c error code is a Windows Update error that occurs when the Windows Update service is unable to connect to the update server. This can be caused by a number of factors, including firewall or proxy settings, internet connection issues, or a problem with the Windows Update service itself. In most cases, this error can be resolved by simply restarting the Windows Update service.

Users typically search for a solution by asking about:

  • windows updates error code 8024402c
  • 8024402c

1. Restart your computer and check for updates again

  1. Click the Start button and type "cmd" into the Start Search box.
  2. Right-click on the "cmd" result and select "Run as Administrator."
  3. Type "msconfig" into the command window.
  4. Select the "Startup" tab and under "Restart," select the "Restart NOW" button.
  5. Press the "Enter" key on your keyboard.
  6. Your computer will restart and will automatically check for updates. If the problem is still present, repeat the steps above.

2. Try running the Windows Update Troubleshooter

  1. Launch the Windows Update Troubleshooter by pressing the "Windows key + X" and selecting "Troubleshoot".
  2. Choose "Update and Security" from the list of options.
  3. Click on "Advanced Options".
  4. Under "Update Settings", choose "Check for updates manually".
  5. Click on "Next".
  6. Choose "Install updates".
  7. If the update is not found, click on "Next".
  8. Choose "Install updates from a specific location".
  9. Select the folder where the updates are located.
  10. Click on "Next".
  11. Choose "Install updates".
  12. If the update is not found, click on "Next".
  13. Choose "Install updates from a specific version".
  14. Select the version of the updates that you want to install.
  15. Click on "Next".
  16. Choose "Restart now".
  17. If the update is not found, click on "Try again later".

3. Check your date and time settings

  1. Open the Start menu and click on "Date and Time."
  2. On the Date and Time window, click on the "Advanced" tab.
  3. On the "Advanced" tab, under the "Date and Time Settings" section, make sure that the "Date and time are synchronized" checkbox is checked.
  4. Under the "Time Zone" section, make sure that the time zone that you want to use is selected.
  5. Under the "Date and Time" section, make sure that the "Date and time are correct" checkbox is checked.
  6. Click on the "Apply" button to apply the changes.

Some users might also have success with the following opitons:

  1. Check your Internet connection.
  2. Temporarily disable your antivirus software.
  3. Run the DISM tool.
  4. Reset the Windows Update components.