How to Fix Aetna Eligibility?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Aetna eligibility is an error code that is caused by a lack of insurance coverage. This can happen for a variety of reasons, such as if you do not have insurance through Aetna, or if your coverage has lapsed. If you are unsure of your insurance status, you should contact Aetna customer service to resolve the issue.

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1. Use a different eligibility checker

To fix aetna eligibility, you will need to use a different eligibility checker. The eligibility checker you will need to use is called Fix Aetna Eligibility. Fix Aetna Eligibility is available online.

2. Check with the insurance company directly

  1. Go to the aetna website and sign in.
  2. Click on "My Account" in the top left corner of the screen.
  3. On the My Account screen, click on "Health Coverage" in the left column.
  4. On the Health Coverage screen, click on the "Eligibility" tab.
  5. In the "Eligibility" tab, under "Health Coverage Options," click on "Contact Aetna."
  6. On the "Contact Aetna" screen, you will be asked to provide your name, address, and email address.
  7. You will also be asked to provide your insurance company's identification number.
  8. After you have provided the necessary information, you will be contacted by an Aetna representative.
  9. The representative will determine if you are eligible for coverage under Aetna.
  10. If you are eligible, the representative will provide you with a plan that meets your needs.
  11. If you are not eligible, the representative will provide you with a plan that meets the requirements of the Affordable Care Act.

3. Use a different health insurance plan

  1. Go to aetna.com and sign in.
  2. On the left-hand side, click on "My Account."
  3. On the My Account page, click on "Health Plans."
  4. On the Health Plans page, click on "Select a Health Plan."
  5. On the Select a Health Plan page, click on "Change Plan."
  6. On the Change Plan page, click on "Change My Plan."
  7. On the Change My Plan page, select the health insurance plan you want to switch to.
  8. On the Summary page, review the benefits of the health insurance plan you selected.
  9. Click on "Next."
  10. On the Confirmation page, click on "Submit."
  11. You will now be redirected to the health insurance plan's website.
  12. Complete the online enrollment process.
  13. You will now be connected to the health insurance company's customer service department.
  14. Explain your situation and ask for help switching to the new health insurance plan.

4. Use a different provider

The first step would be to contact aetna customer service to inquire about the eligibility of a specific plan. The second step would be to search for a different provider that offers a plan that is eligible for the customer. The third step would be to sign up for the new plan with the new provider. The fourth step would be to contact aetna customer service to confirm the change in eligibility.

Still not working? maybe try one of these options:

  1. Use a different method of payment
  2. Check with the government health insurance program
  3. Use a different hospital