How do I fix the "Aw, Snap!" error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Aw, Snap! error is a Chrome error message that sometimes shows up when you try to visit a website. The message says "Aw, Snap! Something went wrong while displaying this webpage. If you're seeing this frequently, try these suggestions." The message usually means that Chrome ran into a problem loading the website. This can be caused by a variety of things, such as a website that's down or a network that's not working properly. Sometimes, the message can also be caused by a problem with Chrome itself. If you're seeing the Aw, Snap! error frequently, there are a few things you can try to fix the problem.

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1. Restart your computer

  1. Shut down your computer.
  2. Remove any disks from your computer.
  3. Turn off your computer.
  4. Wait a few seconds, and turn it back on.
  5. Boot from a CD or USB drive.
  6. Enter the following command at the command prompt: reboot
  7. Select your language and press ENTER.
  8. Follow the on-screen instructions.
  9. After your computer restarts, log in.
  10. Check your computer for any software updates.
  11. If there are any updates, install them.
  12. Check for any pending updates.
  13. Restart your computer.

2. Check for updates for your operating system and for Chrome

  1. Open Chrome and go to the "Settings" menu on the top right.
  2. Under "Chrome" on the left, click on "Update and security."
  3. On the "Update and security" page, under "Chrome" on the left, click on "Check for updates."
  4. On the "Update and security" page, under "Chrome" on the left, click on "Update now."
  5. If there are any updates available for your operating system or for Chrome, they will be downloaded and installed.
  6. Once the updates are installed, Chrome will restart.

3. Close other tabs, extensions, and programs that could be using your camera or microphone

  1. Open the Settings app on your phone.
  2. Under "Device" section, tap on "Camera."
  3. Under "Camera settings," scroll down to "Close other apps using camera or microphone."
  4. Toggle the switch to "On."
  5. If you're using a phone with a front-facing camera, you'll also need to toggle the switch for "Preview camera."

If you didn't find success with an option above, then try:

  1. Try opening the page in another browser.
  2. Clear your cache and cookies.
  3. Reset your browser settings.