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How to fix Crypto.com Error Code 403?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Error code 403 is a crypto.com error that can happen for a number of reasons. The most common reason is that the user's account is not authorized to access the requested resource. This can happen if the user is trying to access a resource that they do not have permission to view, or if their account has been suspended. Other reasons for this error include a bad URL, or a server that is down.

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1. Check the URL for typos and correct them

  1. Navigate to the crypto.com website.
  2. In the upper-left corner of the page, click the "Inspect" link.
  3. In the "Inspect" window, click the "URL" tab.
  4. If you notice any typos or errors in the URL, click the "Edit" button and fix the errors.
  5. Click the "OK" button to close the "Inspect" window.
  6. Reload the page to see the changes.

2. If you're using a VPN or proxy, disable it and try again

  1. Open your web browser and go to the crypto.com website.
  2. On the main page, click on the blue "Sign In" button in the upper left corner.
  3. Enter your credentials (username and password) and click on the "Sign In" button.
  4. On the next page, click on the blue "Settings" button in the upper right corner.
  5. In the "Settings" page, under the "General" heading, click on the blue "Use a proxy" button.
  6. In the "Proxy" dialog box, enter the proxy address and port number.
  7. (Optional) To disable the proxy, enter the "Don't use a proxy" box.
  8. (Optional) To use the same proxy settings for all web browsers, enter the "Use the same proxy settings for all browsers" box.
  9. (Optional) To use a different proxy for each web browser, enter the "Use a different proxy for each browser" box.
  10. (Optional) To use the same proxy settings for all web browsers and devices, enter the "Use the same proxy settings for all browsers and devices" box.
  11. (Optional) To use a different proxy for each web browser and device, enter the "Use a different proxy for each browser and device" box.
  12. (Optional) To disable the crypto.com website's cookie tracking, enter the "Disable cookie tracking" box.
  13. (Optional) To continue using the same settings as last time, click on the "Use the same settings as last time" button.
  14. (Optional) To reset all settings to their default values, click on the "Reset all settings to their default values" button.

3. Clear your browser's cookies and cache

  1. Open your browser and navigate to the crypto.com website.
  2. On the main page of the website, click on the three lines in the top left corner of the screen.
  3. On the resulting dialog box, click on the button labelled Clear Cookies and Cache.
  4. To confirm the clearing of cookies and cache, click on the button labelled Clear Cookies and Cache again.
  5. If you are still experiencing an issue with the crypto.com website, please contact the website's support team for further assistance.

4. Try accessing the site from another browser or another device

  1. Open a different browser or device and navigate to crypto.com.
  2. Enter your login information and try to access the site.
  3. If you are still experiencing an error, try accessing the site from a different computer or device.
  4. If you still experience an error, please contact our support team for further assistance.

5. Contact the website's administrator or customer support for help

  1. Go to the website's home page and locate the "Contact Us" or "Support" section.
  2. Write down the website's contact information, including the website's domain name and the company's name.
  3. Email the website's contact information to support@crypto.com.
  4. Include the website's error code and description of the problem in your email.
  5. Wait for a response from the website's support team.