How do I fix Disney plus error code 39?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Disney Plus is a streaming service that offers users the ability to watch movies and TV shows from the Disney library. However, some users have reported receiving error code 39 when trying to access the service. It is unclear exactly why this error occurs, but it may be due to an issue with the user's account or the Disney Plus servers.

Other common searches for this error include:

  • disney plus error code 39 xbox one
  • error code 39 disney plus xbox
  • error code 39 disney+
  • disney plus error code 39
  • error code 39 disney plus
  • disney plus support error code 39
  • disney error code 39

1. Try restarting your device

  1. If your device is connected to the internet, open the device's Settings app and select Wi-Fi.
  2. Tap the connection you want to restart and then tap Restart.
  3. If prompted, enter your passcode to restart your device.
  4. After your device restarts, open the Disney Plus app and sign in.
  5. If you're having trouble signing in, follow the steps in the Disney Plus Error Code 39 troubleshooting guide.

2. Check for updates

  1. Navigate to the app store on your device
  2. Locate Disney Plus
  3. Tap on the "Updates" button
  4. If there are any updates available, they will be listed on the screen
  5. Tap on the update that you want to install
  6. Confirm that you want to install the update
  7. Once the update has been installed, the Disney Plus app will restart
  8. If you have any questions, please contact customer service

If the answers above didn't work then you should also try:

  1. Check your internet connection
  2. Delete and reinstall the app
  3. Contact Disney+ customer support